Own the operational health and availability of all NVIDIA DGX B300 / GB300 and HGX B300 / GB300 GPU cluster environments at the regional site — achieving and sustaining ≥99.9% infrastructure uptime
Serve as the single point of operational accountability for the regional site — escalation owner for all P1 and P2 infrastructure incidents
Manage and coordinate 24/7 operations coverage across AI Systems, Network & Security, Platform, and Site Resilience engineering teams
Oversee physical data center operations including power, cooling, physical security, and facility management in coordination with data center facility teams
Ensure all GPU cluster operations comply with NVIDIA NCP reference architecture operational standards and certification requirements
Maintain operational readiness for all compute, storage, fabric, and software stack components across the regional portfolio
Lead, manage, and develop a regional team of 8–15 engineers spanning AI Systems, Network & Security, Platform, and Site Resilience disciplines
Define team structure, shift rotations, on-call rotas, and escalation paths to ensure 24/7 operational coverage with no single point of failure
Conduct regular 1:1s, team performance reviews, and career development conversations — driving retention and capability growth
Build a high-performance, collaborative operations culture with a strong focus on reliability, accountability, and continuous improvement
Partner with VP Technology and HR to recruit, onboard, and develop engineering talent aligned to NVIDIA NCP operational requirements
Define training and certification plans for the team — ensuring all engineers maintain relevant NVIDIA, vendor, and professional certifications
Lead and own P1 and P2 incident response for all regional GPU infrastructure events — ensuring rapid detection, containment, recovery, and communication within defined SLAs
Chair post-incident reviews and blameless post-mortems — ensuring root cause analysis is completed, findings documented, and remediation actions tracked to closure
Maintain and exercise incident response runbooks covering GPU node failure, InfiniBand fabric partition, storage cluster loss, power/cooling failure, and security incidents
Manage the on-call escalation framework ensuring 24/7 P1 response within 15 minutes across all regional engineering teams
Report incident trends, MTTR performance, and reliability improvements to VP Technology through weekly and monthly operations reviews
Since 2002, DAMAC Properties and DAMAC International have been synonymous with redefining luxury living. Our portfolio comprises over 75 towers, with over 20 in various planning and development stages. We have delivered over 48,000 homes, with more than 50,000 planned across 15 global cities, including Dubai, Riyadh, Toronto, London, and Miami.
Our projects include master communities- DAMAC Hills, DAMAC Hills 2, DAMAC Lagoons as well as three more in the pipeline including DAMAC Suncity, DAMAC Riverside and DAMAC Islands; residential projects such as Cavalli Tower, and Safa One; and hospitality developments featuring globally renowned brands such as Radisson, Paramount, Rotana, and DAMAC Maison — along with an exclusive island resort in the Maldives, soon to be operated by Mandarin Oriental. These are reinforced by 100+ global awards and partnerships with brands like Versace and Roberto Cavalli.
Our global influence extends from the Middle East to Europe, Asia, and North America. Founded by Hussain Sajwani, our family-owned ethos champions D&I with over 100 nationalities. With close to 50% female representation and a strong Emiratisation drive, we foster innovation and creativity. We enable aspirations and cultivate a learning environment that encourages growth for our employees.
