Job Description

Dentsu is operationalizing AI at scale. Across every brand and practice, business teams are identifying AI-powered tools, platforms, and vendors they want to deploy — and they need a fast, expert path through the governance process to do it safely.

The AI Governance Concierge Service is dentsu's answer to that challenge — a dedicated, end-to-end service that gives any Americas business team a single expert point of contact for AI product adoption. The AI Governance Analyst is the research, documentation, and clarity engine that makes the service work. Every piece of information needed to evaluate, document, and submit a request flows through this role — and it is the Analyst's job to ensure that information is packaged with the precision and context that allows every reviewing group to do their job efficiently and confidently.

Working in close coordination with the AI Governance Service Lead, the Analyst owns all research, documentation, and submission activity — transforming raw discovery findings into clear, complete, submission-ready packages that give Legal, Information Security, Data Privacy, Emerging Technology, Procurement, and Global Enterprise Technology exactly what they need to reach informed decisions without unnecessary back-and-forth.

The AI Governance Concierge Service is not simply an approval function — it is a service built around bringing every engagement to a successful conclusion. That means approving solutions that meet dentsu's standards, identifying alternative products or approaches that address the business need within governance requirements, and providing solutions that facilitate approval where possible. When risks are identified that prevent approval, the service's role is to clearly document and communicate those risks and leave the decision to the business to weigh the risk and reward. Success is a business team that always has a clear path forward — not just a ruling.

What You Will Do

Vendor & Solution Research

• Conduct structured research on AI tools, platforms, and vendors surfaced through the Lead's discovery conversations — understanding capabilities, architecture, deployment model, data handling practices, and integration requirements.
• Build comprehensive risk profiles across all applicable governance categories: data privacy, security posture, model transparency, contractual terms, regulatory exposure, and reputational risk — structured to address the specific concerns of each reviewing function.
• Gather the full evidence set required to support the review and approval process — including security certifications, privacy policies, data processing agreements, compliance attestations, contractual documentation, and vendor architecture materials.
• Verify solution fit and redundancy — confirming whether the proposed tool is already covered by an existing approval or whether a preferred alternative exists in the dentsu-approved landscape.

Documentation & Submission

• Document the full business case for each request — capturing the business need, the proposed solution, solution fit, and rationale for moving forward.
• Frame and present each submission with clarity and precision — ensuring that Legal, Information Security, Data Privacy, Emerging Technology, Procurement, and Global Enterprise Technology each receive the context, evidence, and framing they need to review confidently and reach decisions efficiently, minimizing back-and-forth across all reviewing functions.
• Create and own all submission forms and supporting documentation on behalf of the requesting business team — submitting via AIRS and TPSA as required — ensuring accuracy and completeness before routing to the Service Lead for review.
• Validate that the proposed product aligns with dentsu's AI, security, and data protection policies prior to submission — identifying and flagging gaps early to prevent delays downstream.
• Update the AI Concierge Program Tracker with accurate progress during the research and submission phases, ensuring the Service Lead has a current view of all active engagements at all times.
• Stay actively engaged through the review process — collaborating with the Governance Engineer when reviewers require additional research, documentation, or clarification, and responding with the thoroughness and speed needed to keep submissions moving.

Program Development — Research & Submission

• Contribute to the ongoing improvement of the research methodology, submission process, and documentation standards as patterns emerge across the pipeline.
• Identify recurring research gaps, vendor documentation issues, or submission quality patterns and surface them to the Service Lead with recommended process improvements.
• Partner with Global Enterprise Technology to ensure project-level process and policies are being met, and to work through new concepts emerging from incoming requests that could impact existing policy or warrant the creation of new policy or process guidance.
• Flag new request types or emerging technology concepts that could impact existing policy or warrant new governance guidance — bringing findings to the Service Lead and Global Enterprise Technology for consideration.
• Serve as an active member of AI communities and working groups within dentsu — staying current on emerging tools, trends, and governance developments and surfacing relevant insights to the team.

Who You Are

This role is for someone who is energized by detail, driven by thoroughness, and takes pride in the quality of their work product. You are a researcher, writer, and policy thinker who understands that a well-constructed submission is not just a document — it is the foundation on which good governance decisions are made. You take ownership of the information that moves the entire service forward.

Required Qualifications

• 5+ years of experience in technology governance, risk analysis, compliance, vendor management, consulting, or a research-intensive function within a large organization.
• Strong written communication skills; able to synthesize technical and legal information into clear, accurate, submission-ready documentation tailored to multiple distinct audiences.
• Working knowledge of AI/ML concepts, generative AI capabilities, and the risk and compliance landscape around AI adoption — including data privacy, model transparency, and third-party risk.
• Demonstrated process discipline — comfortable operating within structured workflows, managing handoffs, and maintaining accurate records across multiple concurrent workstreams.
• Detail-oriented and organized; able to manage multiple research workstreams simultaneously without letting accuracy or completeness slip.
• Proactive and collaborative; able to operate independently on structured tasks while staying closely aligned with the Service Lead and Governance Engineer on identified priorities, timing, and evolving needs.

Preferred Qualifications

• Experience in a media, marketing, advertising, or professional services organization.
• Familiarity with GenAI governance frameworks (NIST AI RMF, EU AI Act, ISO 42001) or data privacy regulations (GDPR, CCPA).
• Background in vendor risk assessment, third-party due diligence, or enterprise procurement research.
• Exposure to enterprise AI platforms (Claude Enterprise, Microsoft Copilot, Google Gemini, or similar).
• Experience with OneTrust, ServiceNow, Coupa, or similar enterprise compliance and workflow tools.
• IAPP AIGP, CIPP, or equivalent certification is a plus.

What Success Looks Like

In your first 90 days, you have completed research packages for at least three active submissions, established a working rhythm with the Service Lead and Governance Engineer, and documented any recurring gaps in vendor documentation or submission quality.

At six months, the Service Lead receives complete, accurate packages that require minimal revision before routing for review. Reviewing functions — Legal, Security, Data Privacy, and others — are getting what they need from submissions without having to ask for more. The Governance Engineer rarely needs to return a submission to you for additional information. You have contributed at least one process improvement to the research or submission methodology.

At one year, the Analyst function is recognized internally as a force multiplier for the service — enabling the team to handle higher submission volume without sacrificing quality or accountability. Your submissions are consistently complete, your tracker updates are a reliable source of truth, and your research is shaping how the service evolves its approach to new technology categories.

The annual salary range for this position is $94,875 - $130,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insurance,
• 401k,
• Flexible paid time off,
• At least 15 paid holidays per year,
• Paid sick and safe leave, and
• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

#remote #hybrid #LI-JH2

Location:

New York

Brand:

Dentsu

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.