Job Description

A.I. Forward Deployed Engineer Intern

Department: IT Business Systems/Security

Employment Type: Internship

Location: United States

Reporting To: Aubrey Dosen

Compensation: $20.00 / hour

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration technology that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role


Intermedia’s AI Center of Excellence (CoE) is helping teams across the company explore and adopt AI to improve how work gets done. We are looking for an AI Forward Deployed Engineer Intern to support this effort by helping prototype AI-powered tools, automations, and workflows.

In this role, you will work closely with business and technology teams and AI practitioners to experiment with new ideas, support pilot projects, and help translate real-world business challenges into practical AI solutions. You’ll assist with building lightweight prototypes, testing generative AI workflows, and improving internal knowledge systems and documentation.
This internship is ideal for someone who enjoys solving problems with technology, is curious about how AI can improve business operations, and wants hands-on experience working with modern AI tools such as ChatGPT, Claude, and automation platforms.

You will gain exposure to real-world AI use cases in areas such as workflow automation, knowledge management, internal tools, and process improvement while contributing to projects that help teams across the organization work more efficiently.
This is a remote-first internship based in the United States with collaboration across global teams.

What You Will Be Doing:

• Support the AI Center of Excellence in exploring and prototyping AI-powered workflows and automations, and analyze the outcomes of these initiatives to clearly articulate the return on investment (ROI).
• Assist with building lightweight prototypes using tools such as ChatGPT, Power Automate, and basic scripting.
• Help analyze internal documentation and knowledge bases to identify opportunities for automation or improvement.
• Work with team members to map simple workflows and identify repetitive tasks that could benefit from AI assistance.
• Support small AI pilot projects by testing ideas, gathering feedback, and documenting outcomes.
• Help create reusable prompts, templates, and example workflows for internal teams.
• Assist with organizing and maintaining internal AI knowledge resources and documentation.
• Collaborate with engineers, analysts, and business teams to experiment with practical AI use cases.
• Ensure all work aligns with company policies for responsible AI use, privacy, and security.

What You Will Bring to the Role:

Currently enrolled in a Bachelor’s or Master’s degree program in any field of study. We welcome applicants from all academic backgrounds and encourage you to apply whether your major is technical, analytical, business-related, or in the arts, humanities, or social sciences.
An interest or background in technology, data, or analytical topics is highly valued, whether gained through coursework, self-guided learning, projects, or practical experience. While experience in these areas is a plus, curiosity and enthusiasm for how technology can solve real-world problems are just as important.

• Interest in artificial intelligence, generative AI, or automation technologies
• Familiarity with AI tools such as ChatGPT, Claude, or GitHub Copilot
• Strong curiosity and willingness to experiment with new technologies.
• Ability to break down problems and think about how processes can be improved.
• Good communication skills and ability to work collaboratively with both technical and non-technical team members.
• Strong organizational skills and attention to detail.
• Ability to learn quickly and adapt in a fast-paced environment.

Bonus Experience (Preferred but Not Required)

• Exposure to APIs, automation tools, or workflow platforms.
• Basic experience with scripting or programming languages such as Python, JavaScript, or PowerShell
• Experience using tools such as ServiceNow, Confluence, Jira, or SharePoint
• Experience working on small projects involving data analysis, automation, or AI experimentation
• Interest in prompt engineering, AI governance, or responsible AI practices.
• Experience contributing to technical documentation or knowledge bases.

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation