WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services company that co-creates smarter businesses with more than 700 clients across 10 industries. We blend deep domain excellence, WNS’ core differentiation, with AI-powered platforms and analytics to help businesses innovate continuously, scale effortlessly, adapt swiftly and lead resiliently in a world defined by disruption.
Our purpose: Enabling lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and differentiated impact.
3 4 13
Global Headquarters Continents Countries
700+ 66000+ 65
Clients Employees Delivery Centers
Skills & Qualifications Required ● Strong proficiency in Python, SQL, and GenAI frameworks (e.g., LangChain). ● Hands-on experience in building and deploying AI agents with orchestration, tool use, and state management. ● In-depth knowledge of LLM architecture, RAGs, embeddings, prompt tuning, and vector databases, agentic AI patterns (ReAct, tool-calling agents, multi-step reasoning, guardrails) ● Experience with cloud platforms (AWS, Azure, GCP) and containerization. ● Strong analytical, problem-solving, and communication skills. ● Data integration experience — REST APIs, Google APIs, SQL databases. Comfortable moving data between systems. ● Experience in Web development: FastAPIs, Typescript, async patterns, building production APIs, React, node.js, Component architecture, hooks, state management, consuming streaming APIs (SSE/WebSocket) Preferred ● 4+ years of hands-on experience with LLMs and GenAI in production settings. ● Exposure to agentic AI tools and multi-agent workflows (e.g., CrewAI, LangGraph, Autogen). ● Familiarity with MLOps and AI deployment best practices. ● Experience in client-facing or cross-functional AI initiatives. ● Publications, open-source contributions, or demonstrable projects showcasing AI agent development.
Master/bachelor's degree in Computers, Marketing or a related field is typically required.
WNS, part of Capgemini, is an Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
