Job Location California - Mountain View, CA 94043 Salary Range $54,000.00 - $66,000.00
Call AI Summer Internship: Shape the Future of Customer Service
Call AI, a Vimo Company, invites you to our dynamic Summer Internship program, where you’ll help develop working prototypes and early versions of our new AI-driven products. Join a group of forward-thinking, dynamic interns and collaborate with our AI team to accelerate the evolution of our AI solutions.
About Us:
At Call AI, we are on a mission to revolutionize the way Health and Human Service agencies connect with their customers. Our mission is to ensure that consumers can access agency services 24/7, effectively and safely – through voice and textual interactions. As a growing innovator in enterprise AI, we specialize in bringing human-like intelligence to call centers and customer support functions through the use of Large Language Models (LLMs) and related AI tools and platforms. With a passionate team of engineers, product managers, and AI enthusiasts, we thrive on solving complex challenges and delivering cutting-edge solutions.
We are based in Mountain View, California.
About Our Internship Program:
Our Summer Internship Program offers two specialized tracks—AI Engineering and AI Product Management—both essential to building our voice AI solution.
What You’ll Do:
Analyze existing call center processes and outline a clear “AS IS” state.
Develop a comprehensive “TO BE” roadmap to incorporate AI solutions.
Craft detailed Product Requirement Documents (PRDs) to guide engineering efforts.
Program Structure and Expected Outcomes:
Team Integration:
Interns will collaborate directly with our seasoned engineering and product teams. You’ll enjoy professional mentorship, real-world AI development work, and a supportive environment to bring fresh ideas to life.
Learning Experience:
Get hands-on with the latest AI tools and techniques. You’ll build alongside passionate experts, honing your skills in either AI development or product planning.
Deliverables:
By the end of the internship, you’ll have:
Delivered a working prototype of our AI-driven call center solution.
Documented a comprehensive process transformation plan for AI-first call handling.
This initiative sets the stage for Call AI to expand AI-driven operations and serves as an incredible launchpad for talented interns in both engineering and product management.
Benefits & Perks:
Paid Internship with competitive compensation.
Collaborate in-person at our offices in Mountain View, California.
Build a network within the burgeoning AI industry.
Grow your skill set with direct mentorship and hands-on learning.
How to Apply:
Ready to shape the future of AI-driven customer service? Join us and gain invaluable experience that will kickstart your career. Please apply by clicking on the following link: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=248738&clientkey=2E727AF600C4769254B0A3364169E514
What We’re Looking For:
Experience with AI and machine learning frameworks.
Understanding of LLM deployment and AI workflow design.
An ability to learn new AI tools and quickly experiment.
An adaptable ability to lean and iterate as you experiment.
A passion for tackling big challenges in conversational AI.
We are a company on a mission to do good through technology.
Vimo dba GetInsured was founded with the passion to help as many Americans enroll in affordable health insurance as possible, with the same ease as buying a plane ticket or booking a hotel room online. After the passage of the Affordable Care Act, we pivoted our mission to help states build such easy-to-use marketplaces through a SaaS platform.
Today, our focus is largely the same — leverage cloud-based SaaS solutions to modernize and streamline public sector health and human services operations, enabling more Americans to gain easy and timely access to affordable healthcare and safety net programs.
As the Vimo family grows, so does our capacity to help Americans get the coverage they need. We look forward to the work ahead and all the good that can be done through our cutting-edge technology. We are truly living up to our mission: to make finding and enrolling in affordable health coverage easy for all Americans.
