ING

AI Engineer in COO Analytics for Agentic Mortgages

ING  •  Amsterdam, NL (Hybrid)  •  1 day ago
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Job Description

Think Forward! Our goal is to help people advance in life and business. We are a well-established brand with strong financials, global reach, and omni-channel strategies. If you value innovation, agile principles balanced with compliance and quality, reliable service, and a practical work approach, this is the place for you.

What department?

The Analytics Engineering Center of Excellence team, with over 100 members and expanding, aims to make ING data-driven by leveraging Data and Analytics to deliver impactful solutions. We foster a collaborative and creative work environment focused on supporting our people and projects.

As an AI Engineer, you are passionate about working with modern software engineering practices and Agentic AI, and ready to drive the development and scaling of distributed agentic AI solutions, from concept to production. In this newly set-up team, you will work closely with data scientists and product owners, to build multi‑agent frameworks and to orchestrate interactions between agents. Your work will ensure robust, scalable AI capabilities that are integrated within the bank to deliver real business impact.

Do you recognize yourself in this profile:

  • Python programming proficiency.

  • Experience with Microservices, REST/gRPC APIs, async programming.

  • Experience with designing distributed software with cloud-based managed services (preferably GCP).

  • Deployment and provisioning automation tools e.g. Docker, Kubernetes, Openshift, CI/CD.

  • Basic networking knowledge.

  • Basic understanding of Infrastructure-as-Code (Terraform).

  • Familiarity with concepts such as neural networks, model training/testing, LLM architectures.

  • Familiarity with agentic frameworks (ADK, LangChain, LangGraph, CrewAI) and design of multi-agent systems.

  • Practical experience with LLMs (Gemini, Claude etc.), RAG systems, and vector DBs.

  • Proficiency of software engineering best practices including version control, testing, documentation, and code review.

  • Collaborating with SMEs (data scienstis, data analysts, product owner) in a newly set-up team.

Nice to have (but Not Required): Even if you don't meet every requirement, we encourage you to apply. Experience in these areas is a bonus:

  • Production-ready, software engineering mindset. We are setting up our teams from scratch and prefer candidates who have built modern applications from scratch, and ensured it reached production environments.

  • Basic understanding of Java/Kotlin for connectivity to ING internal systems.

  • Background in monitoring and observability with tools like Google CloudTrace, LangSmith, Langfuse, Phoenix Arize.

  • Involvement in the implementation and deployment of cloud solutions incorporating Generative AI and LLM technologies.

  • Experience in developing and maintaining high load APIs, and OpenAPI integration and governance.

  • Strong GCP and event-driven architecture skills.

  • Contribution to open-source projects is considered advantageous.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions: https:// www.ing.jobs/netherlands/Why-ING/benefits.htm

The benefits of working with us at ING include:

  • 25–28 vacation days depending on contract

  • Fun!

  • Pension scheme

  • 13th month salary

  • 8% Holiday payment

  • Hybrid working

  • Personal growth and challenging work with endless possibilities

  • An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you: https://www.ing.jobs/netherlands/Why-ING.htm

Questions?

Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

ING

About ING

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Amsterdam, NL
Year Founded
Unknown
Website
ing.com
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