Job Description

We are building an internal AI Agent Platform for Oracle LATAM, focused on automating commercial processes such as outreach, lead qualification, and campaign execution across channels like WhatsApp and other digital platforms.

We are looking for an AI Engineer to work in a hands-on capacity, responsible for developing, deploying, and optimizing AI agents within the platform. This role combines technical development with execution, working closely with business and technical teams to deliver real business impact.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
• Experience with Python or JavaScript
• Experience working with REST APIs and system integrations
• Experience with AI/LLMs (e.g., OpenAI or similar technologies)
• Experience with chatbots, conversational flows, or automation systems
• Strong troubleshooting and debugging skills

• Advanced English

• Spanish (desirable)

Preferred Qualifications:

• Experience with frameworks such as LangChain or LangGraph
• Experience with messaging platforms (e.g., WhatsApp APIs, Twilio, Parlant)
• Experience with cloud platforms (OCI, AWS, etc.)
• Experience with automation in sales, marketing, or customer engagement
  

Professional Competencies:

• Proactive and self-driven
• Ability to work under pressure in a fast-paced environment
• Resilient and adaptable to constant changes
• Strong sense of ownership and accountability
• Pragmatic mindset with focus on execution
• Good communication skills (technical and non-technical stakeholders)

Additional Information:

• High-visibility project within Oracle LAD
• Opportunity to work on real AI Agent implementations (not only POCs)
• Direct impact on business outcomes and revenue generation
• Dynamic and evolving environment requiring flexibility and speed

Key Responsibilities:

• Develop AI agents end-to-end, including conversational flows, logic, and integrations
• Implement and optimize prompts, scripts, and agent behavior
• Integrate agents with APIs (e.g., WhatsApp, CRM systems, internal data sources)
• Execute internal testing, validate flows, and support go-live activities
• Monitor and troubleshoot agent performance in production
• Continuously improve agent performance (conversion rates, response quality)
• Support campaign execution and automation initiatives
• Contribute to standardization and scalability of the AI Agent Platform
• Collaborate with business, marketing, and engineering teams

Career Level - IC2

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.