Job Description

Job Location: Practice Support Center 1210 - Dallas, TX 75231

Position Type: Full TimeWho We Are:

Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.

Company Conformance Statements

In the performance of their respective tasks and duties, all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Position Summary

The AI Engineer builds and deploys AI-powered automation across Platinum's operations. Working within the AI Implementations team, this role uses modern AI tools — large language models, coding agents, voice AI — in combination with traditional software engineering to eliminate manual workflows in referrals, denials, patient communications, revenue cycle, infrastructure and security management, and other operational areas. The role owns integrations end-to-end, from system connectivity through dashboard delivery, and is expected to operate with significant autonomy in identifying and executing automation opportunities.

Responsibilities/Duties/Functions/Tasks

• Design, build, and deploy AI-powered automation for operations workflows including referral intake, denials management, patient outreach, credentialing, and revenue cycle management
• Develop and maintain features for pGPT, Platinum's internal enterprise AI platform, including custom tools, system integrations, and agentic workflows
• Integrate operational systems — ModMed EMA, NextGen PM, Paycom, Coupa, Monday.com, SharePoint, Google Ads — into Databricks as an AI-enabled centralized data platform
• Build and maintain data pipelines using Databricks (Unity Catalog, Delta Lake, Lakeflow Connect) and related Azure infrastructure
• Deploy and maintain voice AI integrations for patient outbound communications and clinical dictation workflows
• Work closely with IT team to identify infrastructure and security automation
• Use AI coding agents as a force multiplier in the development process
• Document all integrations, pipelines, and automation workflows with runbooks and operational procedures
• Identify manual processes suitable for automation and independently drive those projects to completion

QualificationsEducation

• Bachelor’s degree in computer science or related discipline

Qualifications

• Experience with healthcare data standards (FHIR, HL7) and healthcare operations
• Familiarity with HIPAA compliance requirements and PHI handling
• Experience with Databricks, Spark, or similar data platforms
• Experience with voice AI technologies
• Frontend development capability sufficient to build internal dashboards
• Demonstrated experience building and shipping production software
• Proficiency with Python, SQL, and REST API integration
• Experience with cloud infrastructure, preferably Azure
• Practical, daily experience using LLMs and AI coding tools in a development workflow
• Ability to work autonomously and manage projects end-to-end

Our competitive benefits package includes the following

• Medical, Dental, and Vision insurance
• Short-term/Long-term disability
• Life and other voluntary plans
• 401(k) plan
• Employee Referral Program
• Paid Time-Off
• Company-Paid Holidays

uipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements: Must possess manual dexterity to operate office machines including computers and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.

Equal Employment Opportunity

Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Please note, that any offer of employment is contingent on the successful completion of pre-employment background checks.

No phone calls or agencies, please.