At Verisure, we do something amazing every day. By protecting what matters most, we change lives for the better. We are the global leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. More than 6 million families and small businesses in 18 countries rely on our innovative technology to protect what matters most to them. We integrate product development, design, sales, installation services and a 24/7 professional monitoring solution

About The Role

We now have the opportunity for a Fullstack Software Developer to join our Technology Department.

📍 Location: Verisure Tech Hub - Alicante.

The role will be based at our new technology site in Alicante. Backed by over 1,700 technologists worldwide and powered by one of Europe’s largest IoT platforms.

🤝 Your Future Team

The IT Case & Front team owns the customer care applications that manage case lifecycle, workflow orchestration, and agent-facing interfaces. They ensure our support teams have reliable, high‑performance tools to track cases and provide best‑in‑class customer success globally.

🚀 The Opportunity

• D esign and develop autonomous AI agents and multi-agent systems,leveragingmodern frameworks and cloud-native architectures

• Shape how the team designs and implements agents that orchestrate business workflows, consume information from a business knowledge base, and propose intelligent actions that solve real operational problems.

• Develop andmaintainRAG (Retrieval-Augmented Generation) pipelinestailored to IT operations and AIOps use cases and integrate AI agents with external tools and systems.

• Implement observability, tracing, and evaluation mechanismsfor AI agents

• Collaborate with product teams to define: Use cases,AcceptancecriteriaandQuality metrics for AI-driven solutions

⚙️ Tech Stack

• LangGraph | AWS Strands Agents | CrewAI | LangChain | Autonomous AI Agents | Multi‑Agent Systems | RAG Pipelines | Chunking Strategies | Embeddings | Vector Indexing | Retrieval & Re‑ranking | MCP (Model Context Protocol) | REST APIs | AWS Bedrock | AWS Lambda | AWS Step Functions | AWS EventBridge | AWS SageMaker | Vector Databases (pgvector | OpenSearch) | Python 3.10+ | Git | CI/CD Pipelines | Observability & Tracing (LangSmith or similar) | LLM Evaluation | ReAct | Plan‑and‑Execute | Tool Usage | Human‑in‑the‑Loop Workflows | LLM Guardrails | Semantic Search | EU AI Act Awareness | Serverless Architectures | Networking (AWS) | Test Automation (Unit | Integration | E2E) | Frontend Testing (Jest | Jasmine | Karma | Cypress | Playwright) | API Testing (Postman | Newman | REST Clients) | xRay

🧬 Required Qualifications

• 2+ years of experience in Python development focused on AI/ML or LLM applications

• Experience building AI agents using frameworks such as LangGraph, CrewAI or similar, plus solid understanding of agentic patterns (ReAct, plan‑and‑execute, tool usage, human‑in‑the‑loop)

  or a strong motivation to learn and develop these capabilities quickly

• Hands‑on exposure to RAG pipelines (chunking, embeddings, vector indexing, retrieval, re‑ranking) and experience working in AWS serverless environments (Lambda, Step Functions, Bedrock).

• Fluency in English and Spanish.

🧠 Soft skills & Mindset

• High learning agility

• Strong ownership mindset: proactive, reliable, and able to deliver high‑quality work under changing priorities.

• Clear communication: able to collaborate effectively with both technical and business stakeholders.

• Critical thinking & adaptability: analytical, solution‑oriented, and comfortable navigating complex problems in dynamic environments.

If you’re not sure you meet every requirement, we encourage you to apply anyway — you might have a good fit for this role or another opportunity within our team.

🌟 What Verisure Offers You

☀️ Hybrid Work Model – Split your time between home and our offices in Alicante. Plus, benefit from two fully remote weeks per year and shortened Fridays all year round (until 15h).

⚡ Dynamic Culture – Work in a collaborative and supportive team

🌍 Global Impact – You solutions will scale internationally

💪 Team Environment – Strong Scrum practices, clear ownership, and real team support

📚 Continuous Learning – Tech Learning and Tech Carreer Plans

🍽️ Lunch & coffee included at our offices - You won’t need to pay for your daily meal when you are at the office! :)

🏡 Paid time off 23 days and an additional bank of extra hours for even more flexibility.

Join Us!

At Verisure, we are committed to building a diverse and inclusive workplace. We believe that collaboration, trust, and different perspectives make us stronger.

Interested in building great tech solutions? Apply today and be part of our team. 🚀

Our Company DNA

• Passionate in Everything We Do:

• Committed to Making a Difference

• Always Innovating

• Winning as a Team

• With Trust & Responsibility