Showpad

AI Engineer

Showpad  •  Pune, IN (Onsite)  •  2 days ago
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Job Description

AI Engineer (Software Engineer – GenAI Focused)

Location: Pune

We are seeking a Mid-Level AI Engineer to join our team and contribute to the design, development, and deployment of modern AI-powered applications. The ideal candidate will have strong expertise in TypeScript/JavaScript, AWS Serverless architecture, and experience building and operating production-grade Generative AI applications

This role will focus on developing scalable backend services, integrating Large Language Models (LLMs), designing AI-powered workflows, evaluating model performance, and delivering reliable cloud-native solutions.

Responsibilities

  • Design, develop, and maintain scalable backend services using TypeScript/JavaScript
  • Build and operate cloud-native applications on AWS Serverless architecture using:
    • API Gateway
    • Lambda
    • DynamoDB
    • VPC
  • Design and implement REST APIs and event-driven architectures
  • Build and deploy production-grade Generative AI applications
  • Develop RAG-based solutions using vector databases, embeddings, and modern LLM frameworks
  • Engineer effective prompts and AI workflows to optimize application performance
  • Conduct LLM evaluations, benchmarking, and performance analysis
  • Implement AI observability, monitoring, and quality evaluation mechanisms
  • Work with WebSocket-based real-time communication systems
  • Build robust automated testing frameworks including:
    • Unit Testing
    • Integration Testing
  • Implement and maintain CI/CD pipelines and deployment workflows
  • Collaborate with Product, Engineering, and AI teams to deliver AI-powered features
  • Troubleshoot, debug, and optimize application performance and reliability
  • Contribute to architecture decisions and engineering best practices

Required Qualifications

  • 3–6 years of professional software engineering experience
  • Strong expertise in TypeScript/JavaScript
  • Hands-on experience with AWS Serverless services:
    • API Gateway
    • Lambda
    • DynamoDB
    • VPC Networking
  • Experience designing and building distributed backend systems
  • Strong understanding of REST APIs, microservices, and event-driven architectures
  • Experience with WebSockets and real-time communication systems
  • Strong experience with Unit Testing and Integration Testing
  • Experience building and supporting production-grade GenAI applications
  • Experience working with LLMs such as:
    • OpenAI
    • Anthropic
    • Gemini
    • Open-source LLMs
  • Experience with prompt engineering and prompt optimization techniques
  • Experience conducting LLM evaluations and measuring model performance
  • Familiarity with:
    • LangChain
    • LangGraph
    • LlamaIndex
    • Semantic Kernel
  • Experience with vector databases, embeddings, and RAG architectures
  • Strong software engineering fundamentals, design patterns, and system design skills
  • Excellent problem-solving and communication skills

Preferred Qualifications

  • Experience with AI agent frameworks and agentic workflows
  • Experience with AI evaluation frameworks such as LangSmith, Ragas, DeepEval, or equivalent
  • Familiarity with AI observability and monitoring platforms
  • Experience optimizing LLM cost, latency, and reliability
  • Exposure to multi-agent systems and advanced GenAI architectures

Ideal Candidate Profile

We are looking for engineers who have already built and deployed GenAI solutions into production and can contribute immediately within our TypeScript-based AWS Serverless ecosystem. Candidates with hands-on experience in LLM evaluations, prompt engineering, RAG architectures, WebSockets, and automated testing will be highly preferred.

Showpad

About Showpad

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.

By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).

Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.

United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.

Discover the revenue team outcomes we’re driving together at showpad.com.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Ghent, BE
Year Founded
2011
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