RACV

AI Engineer

RACV  •  Commonwealth of Australia (Hybrid)  •  15 days ago
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Job Description

Melbourne | RACV Head Office
6 month contract | Hybrid Working
Competitive Salary | Discounts on Selected RACV Products
New Role – Play a Key Part Within our Transformation Team

Great things start here

At RACV, you’ll do meaningful work in an organisation that’s constantly evolving. You’ll have the autonomy to own features end-to-end while working alongside a high‑calibre AI and technology team.

We’re looking for an AI Engineer who can independently design, build, deploy and improve LLM‑centric and agentic AI systems, from retrieval and orchestration through to evaluation, security and reliable production operation.

About the opportunity

As an AI Engineer, you’ll help shape and deliver RACV’s AI platforms, software and infrastructure. Working with minimal day‑to‑day supervision, you’ll own discrete workstreams and contribute to the technical quality of production AI solutions.

You’ll work hands‑on across RAG, agentic workflows, tool use, multi‑step reasoning, prompt and context engineering, while balancing the realities of running AI in production, including cost, latency, scalability and safety. From day one, you’ll embed security and responsible AI practices aligned to RACV governance expectations.

What you’ll do

Reporting to the Lead, AI Innovation and Experimentation you’ll deliver production‑grade AI solutions, including:

  • Build, deploy and maintain AI‑enabled applications, services and APIs
  • Design and implement LLM systems (RAG pipelines, agentic workflows, orchestration and context strategies)
  • Own prompt and context engineering for production, including prompt libraries and iteration cycles
  • Design and run structured LLM evaluation across accuracy, hallucination, relevance and safety
  • Develop production‑quality Python and TypeScript/JavaScript, APIs and microservices
  • Deliver AI securely and responsibly (prompt injection, PII handling, audit logging, third‑party model risks)
  • Maintain reliable systems via CI/CD pipelines, containerised deployments (Docker/Kubernetes) and monitoring
  • Collaborate with data scientists, ML specialists, analytics, DevOps and Cybersecurity teams

What you’ll bring

  • 3–5 years’ experience in software engineering with a strong focus on AI and LLM technologies
  • Hands‑on experience building production systems using foundation models, RAG and agentic patterns
  • Experience with agent frameworks such as LlamaIndex, LangGraph or PydanticAI (or equivalent)
  • Practical experience running LLM evals (e.g. RAGAS, promptfoo or custom harnesses)
  • Strong prompt and context engineering capability for production workloads
  • Production‑level Python and TypeScript/JavaScript
  • Experience with APIs, microservices, CI/CD and container platforms
  • Working knowledge of cloud platforms (Azure preferred)
  • Applied understanding of responsible AI, AI ethics and AI‑specific security risks

Qualifications (desirable)

  • Degree in Computer Science, Cloud Computing, Mathematics or related field (or equivalent experience)
  • Azure/AWS certifications
  • Experience with LLM observability tools (e.g. LangSmith, Langfuse)
  • Open‑source contributions or exposure to ML training/fine‑tuning pipelines

What’s in it for you

  • Flexible, hybrid work environment
  • 50% off home and car insurance
  • Free RACV roadside care
  • Discounts across RACV products and corporate partners

Our difference

At RACV, diversity and inclusion matter. We want our people to feel supported, valued and able to do their best work. If you need reasonable adjustments during the recruitment process or in the role, please let us know.

Application process

Learn more at careers.racv.com.au Applicants must have the right to work in Australia and consent to a criminal record check. Submit your CV via the link below.

How to apply:

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RACV

About RACV

Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.

Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.

Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.

The journey so far

Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.

Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.

As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.

We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.

Industry
Nonprofit & NGOs
Company Size
1,001-5,000 employees
Headquarters
Melbourne, AU
Year Founded
1903
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