JD#3
AI Developer - MoveWorks
Mandatory Skills
MoveWorks,Artificial Intelligence,Python,Chatbot,MCP,A2A,Agentic Ai
● Design, build, configure, and enhance AI agents within Moveworks Agent Studio in alignment with priority and high-level design architecture defined by the Agents & Automations team.
● Partner with the Agents & Automations team to deliver prioritized agents aligned with enterprise roadmap and business needs.
● You will be responsible for end-to-end lifecycle of agent delivery, including development, testing, deployment, and continuous optimization
● Integrate backend systems through:
● Built-in Moveworks connectors
● Integrations with other agents built in agentic platforms (e.g., Snowflake, Snap Logic, Microsoft Copilot, or n8n/writer orchestration)
● MCP-based integrations
● Leverage enterprise systems such as ServiceNow as systems of record and workflow engines to enable intelligent automation for IT, HR and Finance. ● Review Moveworks platform setup and configuration, including data ingestion, plugin installation, and system integrations.
● Deliver improved enterprise chatbot experience “Ask Nexus” for all SIE users by improving conversational flows, usability, and overall operational efficiency ● Collaborate with cross-functional development teams to deliver integrated AI solutions using Moveworks Agent Studio and ServiceNow Now Assist ● Monitor, troubleshoot, and continuously optimize agent performance, accuracy, and overall user experience
Required Skills & Experience
● Strong proficiency in Python (preferred for AI agent logic, MCP server/client development, and custom integrations)
● Hands-on experience with Moveworks Agent Studio, including setup, configuration, ingestion, and plugin management (required)
● Experience building chatbot solutions, including A2A integrations and/or MCP-based architectures
● Strong understanding of prompt engineering and defining clear execution flows for AI agents
● Experience integrating systems using REST APIs, OAuth/SAML, and working with SQL/NoSQL databases
Expectations
● Deliver high-quality, production-ready AI agents and platform configurations that meet enterprise standards

Virtusa is a global product and platform engineering services company that makes experiences better with technology. We help organizations grow faster, more profitably, and more sustainably by reimagining enterprises through domain-driven solutions. We combine strategy, design, and engineering, backed by unmatched expertise at the intersection of industry, business, and technology to generate real-world business impact for clients.
Headquartered in Massachusetts with global delivery centers, Virtusa provides a broad range of services, solutions, and assets, including strategy and design, AI advisory and services, digital engineering, data and analytics, digital assurance, cloud and security, cx transformation and managed services across industries such as financial services, healthcare, communications, media, entertainment, travel, manufacturing, and technology.