Online Education Services (OES)

AI Delivery Lead

Online Education Services (OES)  •  Melbourne, AU (Remote)  •  4 hours ago
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Job Description

About OES

OES is a global education services partner, working with universities, employers, and industry bodies to deliver market-leading online learning solutions. Our purpose is to enhance lives through education, and our vision is to be the world's most impactful enabler of education.

We are a values-led organisation that empowers our people to make a meaningful impact every day. Through collaboration, innovation, and a student-focused approach, we create engaging learning experiences while supporting our teams to grow, develop, and thrive in a culture that embraces change and continuous improvement.

The Opportunity:

Reporting to the Director of Generative AI, you will lead the implementation of AI-powered solutions across OES and its partners. You'll work closely with academic, product, technology, and operational teams to ensure AI products deliver meaningful outcomes for learners, academics, and partners while maintaining strong governance, compliance, and ethical standards. You'll also lead and develop a team of AI Solution Specialists, ensuring successful delivery and stakeholder engagement.

Key Responsibilities:

  • Owns end‑to‑end delivery and rollout of agreed product scope
  • Translates roadmap into delivery plans, milestones and dependencies
  • Manages delivery risk, sequencing, capacity and constraints
  • Leads change management, rollout readiness and adoption
  • Coordinates cross‑functional teams (tech, learning design, ops, academics)
  • Is accountable for on‑time, safe and scalable delivery
  • Drive stakeholder engagement, change management, and adoption activities
  • Champion the needs of academics, learning designers, and students to inform product improvements
  • Partner with business, product, and technology teams to align delivery outcomes
  • Manage AI governance, risk, privacy, and compliance processes
  • Monitor adoption metrics and user feedback to drive continuous improvement
  • Lead and develop a team of AI Solution Specialists
  • Communicate progress, risks, insights, and outcomes to senior stakeholders

About you:

You are a collaborative and commercially minded delivery leader who is passionate about the potential of AI to create positive educational outcomes.

You'll bring:

  • Experience delivering and implementing AI, digital, or technology products
  • Strong stakeholder management and change leadership capability
  • Knowledge of some AI governance, risk, privacy, security, and compliance frameworks
  • Experience working within agile delivery environments
  • Strong analytical and reporting skills
  • A track record of driving adoption and business outcomes from technology solutions
  • Experience leading, coaching, or developing high-performing teams
  • Tertiary qualifications in IT, Computer Science, Business, Project Management, or a related discipline

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

We pride ourselves on being a 'People First' employer and if you join the OES Team, you will benefit from:

  • Flexible, hybrid work for genuine career-life fit (3 days in our Cremorne Office)
  • Professional development and mentoring
  • OES Culture Club and events calendar
  • Health and wellbeing activities
  • Annual flu vaccinations
  • Paid parental leave
  • Purchased leave
  • Study assistance and leave for eligible employees
  • Mental health support resources and Employee assistance program (EAP)
  • Income protection insurance
  • Access to corporate health insurance rates

If you're excited by the opportunity to lead the delivery of cutting-edge AI solutions and help drive the future of education, we'd love to hear from you. Please APPLY NOW with your CV & Cover Letter

At OES, we are committed to creating an inclusive and diverse environment, where we encourage candidates of any nationality, age, background, disability, and gender identity to apply. If you feel aligned to the role and would like to further explore your suitability, we welcome your application and would love to consider your fit for the role at OES.

Online Education Services (OES)

About Online Education Services (OES)

Online Education Services (OES) was established to challenge and advance the online education industry, providing a new student-centric approach to adult education. Through partnerships with highly regarded Australian education providers, OES provides the expertise to create engaging online learning experiences for students who are not catered for by traditional campus-based offerings. In 2018, OES expanded its services and opened its first office in London, United Kingdom.

Guided by the analysis of student data, OES continues to innovate the online education experience with its dedicated specialist services in online course design, student support and administration.

For four years running (2014/15/16/17), OES has been named a Best Employer by Aon Hewitt. In 2017, OES was awarded the prestigious 2017 ‘Best of the Best’ award, having excelled at delivering an exceptionally positive workplace experience for employees. In 2015 OES topped the BRW Fast Starters list. The BRW Fast Starters list ranks Australia’s fastest growing, public and private, small and medium start-up businesses.

Industry
Education & Training
Company Size
501-1,000 employees
Headquarters
Cremorne, AU
Year Founded
Unknown
Website
oes.com
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