MVC Resources

Ai Automation Specialist

MVC Resources  •  Petaling Jaya, MY (Onsite)  •  29 days ago
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Job Description


The Role: Architecting Our "Invisible Workforce"


Who We Are:

We are a high-growth brand in the premium education and training space. We don't just teach innovation; we operate on it.


Your Mission:

We are looking for a strategic, hands-on AI Automation Specialist to lead our internal productivity transformation. We want to move beyond using "AI as a basic chatbot" and evolve it into "AI as an invisible teammate." Your mission is to hunt down high-friction business processes and redesign them using AI agents, LLM orchestration, and deep integrations to reclaim thousands of collective work hours for our team.


What You’ll Actually Do


1. Process Auditing & "Efficiency Deep-Dives"


  • Act as an internal consultant across Sales, HR, Finance, and Ops to identify repetitive, cognitive-heavy bottlenecks that are ripe for AI intervention.


  • Don't just automate tasks; determine if the task should even exist in the first place.


2. Build Agentic Workflows & Tool Orchestration


  • Architect multi-agent systems where AI "workers" seamlessly interact with our existing software stack (CRMs, marketing automation, and omnichannel platforms) to complete end-to-end tasks.


  • Use orchestration frameworks (e.g., LangChain, n8n, Make.com, or Power Automate) to connect LLMs to live company data and third-party APIs.


3. Prompt Engineering & Optimization


  • Develop, test, and maintain a centralized library of high-performance system prompts and advanced "Chain-of-Thought" reasoning templates.


4. AI Evangelism & ROI Tracking


  • Act as our internal "AI Evangelist," running workshops to upskill staff and show them how to collaborate with AI rather than fear it.


  • Define and report on strict
    AI-ROI metrics

    (e.g., % reduction in task duration, error rate drops, and cost-per-automated-task).


Your 30-60-90 Day Roadmap (Success Metrics)


  • First 30 Days:

    Complete a full "Productivity Map" auditing at least three major departments.


  • First 60 Days:

    Deploy one "High-Impact" pilot agent in a live environment (e.g., an automated lead-qualification agent or invoice-matching agent).


  • First 90 Days:

    Demonstrate a measurable 15%+ efficiency gain in your first targeted workflow.


Requirements


Your Arsenal (Requirements)


  • Technical Fluency:

    You have a deep, practical understanding of LLM capabilities, contexts, and limitations.


  • Low-Code/No-Code Mastery:

    Expert-level proficiency in advanced automation platforms (Make.com, Zapier, n8n).


  • Data Literacy:

    You can work with both structured and unstructured data. You have basic Python/SQL knowledge for extracting and "cleaning" data so AI can consume it properly.


  • Bonus Points:

    Hands-on experience with or a strong understanding of Agentic Frameworks (AutoGPT, CrewAI, Microsoft Autogen) will put you at the top of the list.


Who This Role is NOT For


  • People who think "AI automation" just means writing ChatGPT prompts all day.


  • Developers who want to write code in a silo and avoid business operations or cross-departmental collaboration.


  • Order-takers who need to be told exactly what to automate, rather than proactively hunting for inefficiencies.

MVC Resources

About MVC Resources

About Us:

MVC Resources is a fast growing Regional HR Service provider specializing in enabling talent and skills gap for executives and organisation. Since inception, MVC is instrumental in helping organisation to further grow their business from local, regional and global. Throughout the years, we have partnered with various organizations from start-ups, SMEs and MNCs in enabling talents, technologies and skills to grow. Our customers range across different industries and disciplines.

Industry
Unknown
Company Size
11-50 employees
Headquarters
Kuala Lumpur, MY
Year Founded
2020
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