Job Description

At Workhuman, we’re on a mission to make work more human by helping organisations celebrate, connect, and empower their people. We're seeking an experienced AI Architect to join our Architecture team and own the AI architecture vision for Workhuman. In this position, you'll work across Product, Data and Enterprise to architect and ensure the viability of AI Strategy across Product and Enterprise usecases. This role is ideal for a strategic technologist who thrives in a collaborative, cross-functional environment and is passionate about building high-quality systems that rely on rich, reliable data at scale as the foundation for intelligent products, trusted analytics, and transformative business outcomes.

** This is a hybrid role requiring at least three days a week onsite in our Dublin HQ office.**

What we can offer you:

• Architect and oversee the implementation of AI/GenAI systems including LLM-based applications, RAG pipelines, and agentic workflows.

• Translate business requirements into scalable technical solutions using modern AI frameworks and cloud-native technologies.

• You will be tasked with a lot of the strategy, evangelising when and where AI should be used, what models can be used for where, how modern AI is fully integrated into the Workhuman ecosystem.

• You will be big contributor in strategy for AI in the enterprise as a whole.

• You will be comfortable speaking to internal and external stakeholders, being the voice for Workhuman's AI strategy going forward.

• Ensure compliance with security, privacy, and responsible AI standards.

• Collaborate with stakeholders across product, data science, and infrastructure to align architectural decisions with strategic goals.

• As an AI architect will be responsible for making pragmatic decisions related to technologies and vendors - taking a realistic perspective on the maturity of tools as well as the Workhuman organization when recommending tooling and patterns

• Manage cost and performance trade-offs, implementing caching strategies and selecting the right model mix.

• The opportunity to set standards, best practices, and long-term architectural direction.

The skills you will bring:

• Experience architecting AI agentic solutions that use LLMs and foundational models

• Experience designing, documenting and governing state-of-the-art agentic solutions and platforms

• Ability to establish and execute an enterprise AI strategy that aligns technology investments with business priorities, governance requirements, and long-term organizational value.

• Understand governance frameworks to oversee the ethical use of AI, ensuring compliance with internal policies and external regulations.

• Deep understanding of traditional AI/ML techniques: regression, classification, forecasting, clustering (e.g., Decision Trees, XGBoost, ARIMA, etc.)

• Strong understanding of programmatic LLM risk controls: output format validation, output context validation, content moderation etc.

• Strategic Thinking: Ability to balance short-term delivery needs with long-term architectural vision, anticipating future requirements and technical debt implications.

• Cloud Platform Expertise: Deep experience with modern cloud-based data ecosystems and the architectural patterns that enable scalability, resilience, and cost efficiency.

• Communication & Documentation: Strong written and verbal communication skills, with the ability to create clear architectural documentation, ADRs, RFCs, and technical strategy documents

• Growth Mindset & Innovation: curiosity and commitment to continuous learning, actively exploring new technologies, architectural patterns, and creative approaches to problem-solving and driving innovation through experimentation and adaptation

Achievements:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Artificial Intelligence, or related field.

• At least 10 years experience working in technology or relevant business

• Stakeholder Engagement & Technical Communication: Effectively communicated technical designs and trade-offs to senior leadership and business stakeholders, building trust and securing buy-in for architectural decisions

• Delivered High-Impact Data Platforms: Led the architecture and supported the delivery of major data platform capabilities across multiple teams, driving measurable business value alongside quality, performance and reliability.

• Facilitated Cross-Team Collaboration: Successfully brought together Business, Engineering, and Infrastructure teams to deliver complex technical initiatives, resolving technical blockers and ensuring architecture alignment throughout the delivery process.

Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don't hesitate to reach out to us at globalrecruitment@workhuman.com  for assistance. We are committed to ensuring equal access to opportunities for all individuals.

The Company:

At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindset

We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.

Did you know we have an award-winning culture across EMEA and North America:

• We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.

• In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.

• We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.

• There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

• Our core values are Respect, Determination, Innovation, and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.