Job Description

Transmit Security gives businesses the modern tools they need to build secure, trusted and end-to-end digital identity journeys to innovate and grow.

CX-focused, cybersecurity conscious leaders rely on Transmit Security’s xCIAM platform to provide their customers with smooth experiences protected from fraud across all channels and devices.

Transmit Security serves many of the world’s largest banks, insurers, retailers, and other leading brands, collectively responsible for more than $1.3 trillion in annual commerce.

About the Role

We're looking for an AI and Automation Engineer to join our Automation team and help build the internal tools, AI agents and automation systems that power how Transmit Security operates.

This role combines hands-on engineering with impactful product development. About 70% of the work involves writing production-level code (TypeScript, React, Python), alongside designing and implementing automation workflows using low-code platforms.

You’ll take part in building intuitive internal web applications that teams enjoy using, developing AI-driven solutions that streamline repetitive processes, creating insightful dashboards to support decision-making, and integrating systems that help the business run smoothly and efficiently.

You'll work alongside our Tech Lead and a US-based IT Automation Engineer, contributing across the full spectrum from designing React-based internal tools to building RAG pipelines to orchestrating multi-step business workflows.

What You'll Do

• Design and build internal web applications using TypeScript and React that serve teams across the organization.
• Create intuitive interfaces that make AI capabilities and automation outputs accessible to non-technical users.

• Build and maintain RAG pipelines — including document processing, embedding, vector storage, retrieval, and evaluation.
• Work with LLM APIs (Claude API, OpenAI API, AWS Bedrock, Vertex) and implement prompt engineering patterns (tool/function calling, structured outputs, few-shot) with proBuild connectors, APIs, and data flows that keep systems in sync and processes running smoothly.
• per guardrails against hallucinations.
• Work with data from across the business to support decision-making in areas like RevOps, Finance, and Customer Success.
• Design and maintain automation workflows using low-code/no-code platforms (n8n, Workato, or similar).
• Integrate AI solutions into core business tools — primarily Slack, Jira, and Salesforce.

What We're Looking For

• 2+ years of hands-on software engineering experience, with strong proficiency in TypeScript/JavaScript and Python.
• Experience building web applications with React (or similar modern frontend frameworks).
• Practical experience with LLMs and AI application patterns — RAG, tool use, function calling, prompt engineering.
• Solid understanding of APIs, webhooks, authentication methods, and system integrations.
• Familiarity with AWS (or GCP) cloud services, including AWS Bedrock (or Vertex).
• Comfortable with databases (SQL / NoSQL) for data shaping, analysis, and powering application logic.
• Experience with Git and CI/CD pipelines, particularly GitHub Actions.

Why This Role

• High impact, high ownership. You'll build tools used daily by teams across the company. Your work directly shapes how the organization operates.
• Variety. No two weeks look the same. One week you're shipping a React app, the next you're building an AI agent, the next you're designing a dashboard or automation flow.
• Cutting-edge stack. You'll work with the latest in AI/LLM tooling (Claude, OpenAI, Bedrock) and have the freedom to evaluate and adopt new technologies as the landscape evolves.
• Small team, big scope. You'll have real influence over technical decisions and architectural direction.
• Business exposure. You'll work closely with RevOps, Finance, CS, and other teams, a great fit if you're drawn to understanding how a business runs, not just the code behind it.