Job Description

We Are Waiting for You

Hi there future intern!

I am Álvaro, the recruiter for this position (and hopefully, your future colleague!).

First, a little bit about what I like the most about working at Zurich Technology Delivery Center The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive. Now, I can't wait to share this exciting journey with you at Zurich!

Let me take a wild guess: you’ve probably sifted through countless job offers today, and they all seem to blur together. Sound familiar? Well, here’s the scoop: At Zurich, we might not have all the answers (and we’re not striving for perfection!), but we’ve got something special. Curious? Keep reading!

First of all, THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I’ll try to make it easier.

Who Are We?

Let me introduce us. You’re reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to our Technology Delivery Center (TDC). Established in Barcelona in 2006, the TDC operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.

In essence, Zurich TDC is where technology meets the vast reach of a multinational company. We specialize in areas such as software development, data analytics, cybersecurity, and IT infrastructure. Our primary mission is to support Zurich's strategic goals and enhance operational efficiency through innovative technology solutions.

If you're considering a role with us, know that you'll be joining a hub of technological excellence dedicated to driving Zurich's success on a global scale.

About the Role

At Zurich Commercial Insurance, we are transforming the way we underwrite risk through the power of data and artificial intelligence. We are looking for an AI Analyst Intern to join our multinational team and support the adoption of Cytora’s AI platform across underwriting and portfolio management processes.

This internship offers a unique opportunity to gain hands-on experience at the intersection of artificial intelligence, data analytics, insurance, and digital transformation. You will work alongside experienced professionals from underwriting, data, and technology teams while learning how AI solutions are applied in a global insurance business.

What can you expect?

And you might be thinking: This is great, what will my day-to-day be like, at TDC? I’m glad you asked – I asked myself the same question at the time.

As an AI Analyst Intern your responsibilities will include:

AI & Platform Support

• Assist the team in maintaining and monitoring Cytora platform configurations.
• Support testing activities related to new platform functionalities and enhancements.
• Help document platform processes, configuration changes, and best practices.
• Collaborate with business and technology teams to ensure smooth platform operations.

Business & Requirements Analysis

• Support the gathering and documentation of business requirements from underwriting and operations teams.
• Assist in reviewing and validating data requirements for AI-driven processes.
• Contribute to updating data schemas and business documentation.
• Participate in implementation and enhancement projects related to the Cytora platform.

Data & Performance Monitoring

• Assist in monitoring data quality and platform performance metrics.
• Support analysis of AI-generated outputs and help identify opportunities for improvement.
• Prepare reports, dashboards, or presentations to communicate findings and progress.
• Contribute to initiatives focused on Responsible AI and data governance practices.

Collaboration & Learning

• Work closely with underwriting, data, and IT teams to understand business processes and AI use cases.
• Participate in team meetings, workshops, and learning sessions.
• Support the creation of training materials, user guides, and knowledge-sharing documentation.
• Contribute ideas and suggestions to improve processes and enhance user adoption of AI solutions.

What Makes You a great Fit?

While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team. We are waiting for you!

• Active student status with a Spanish University/School is mandatory.
• Passionate about a tech career.
• Available for at least a 6-month part-time/internship program.
• Tech-savvy with a curious mind.
• Enthusiastic, capable, and eager to learn.
• A good team player with a responsible, can-do attitude.
• Fluency in english

• Basic knowledge of AI, Machine Learning, Generative AI, or Large Language Models (LLMs).
• Familiarity with data analysis tools such as Excel, Power BI, SQL, or Python through academic projects.
• Interest in the insurance or financial services industry.
• Experience from university projects, internships, or personal initiatives related to analytics, AI, or process improvement.
• Knowledge of additional languages.

And… What Makes Us Special?

• Paid Internship, up to 30 hours weekly with a flexible schedule.
• LinkedIn and internal training opportunities.
• Special discounts on various brands and products, plus great banking and insurance conditions.
• A welcome pack filled with amazing gadgets.
• A dynamic workspace with tasty coffee and fruit and featuring gaming, gym, and other fun areas!
• Summer and Christmas events and different social clubs such as hiking, investment, beach volley and many more

Looking for a place to start or further develop your career? This is for you! Zurich offers a comprehensive career plan providing a great opportunity to build and enhance your career from the start. You will have the chance to work on global projects, guided by experts and leveraging innovative technologies. Learn from very well-known experts in the field, ensuring you gain valuable experience and knowledge.

Where Are We Located?

Barcelona, Poblenou.

#Li-hybri

We Are Waiting for You.

It’s a match? Don’t wait any longer! Apply by sending your CV in English

If not, no worries! We’ll meet again in the future. Feel free to share this amazing opportunity with anyone you think would be a great fit.

At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.

Zurich Technology Delivery Center – Your Talent, Our Strength

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

• Location(s): ES - Barcelona
• Schedule: Full Time
• Recruiter name: Alvaro Gallego Zazo