The Warehouse Group (TWG) has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand. We are the largest general merchandise retailer in NZ across The Warehouse, Warehouse Stationery and Noel Leeming. We are at an exciting point in our journey where our focus is on becoming brand centric, aiming to deliver an unparalleled experience for our customers. Agility and collaboration are cornerstones of our work culture, empowering us to adapt swiftly and work seamlessly together. By being brand-led and retail-focused, we are intentional about placing the right people in the right roles, allowing us to perform work that truly makes a difference. We’re looking for an AI Adoption Specialist to join our growing Data & AI team based in Auckland. This is an exciting opportunity for someone who is practical, organised and confident creating content, building communities and helping people adopt new ways of working.
Working alongside the AI Adoption Lead and the wider Data & AI team, you’ll help deliver and scale our AI adoption programme across The Warehouse Group. You’ll turn adoption priorities into clear communications, useful learning resources, practical events and reusable content that helps our people discover, understand and safely use AI tools such as Microsoft Copilot.
A typical day could include:
We're seeking someone who can transform complex or technical topics into simple, practical resources tailored for different audiences. You'll need strong attention to detail and the ability to keep information current, searchable and easy to use.
Experience supporting employee communities, champion networks, learning groups or communities of practice is essential, along with a proven track record creating clear, useful communication content across multiple channels including SharePoint, Viva Engage, newsletters, videos and presentations.
You should be confident using Microsoft 365 and generative AI tools, particularly Microsoft Copilot, with practical hands-on experience building and maintaining SharePoint sites, pages and content libraries.
Above all, we're looking for someone who combines technical proficiency with the ability to communicate effectively and support others in adopting new tools and ways of working.
It would be a bonus if you also have exposure to:
We are intentional about finding the right people, allowing us to perform work as a team that truly makes a difference for the business and our customers. In return, you’ll get exposure to exciting technology, meaningful projects and the opportunity to help shape how AI is adopted across one of Aotearoa’s most trusted retailers. Be part of our journey to make sustainable living easy and affordable for everyone.
Apply now and help us make AI useful, safe and practical for our people.
This is Warehouse Country, since 1982 - Come work with us as we look to build exceptional retail brands that customers love and our teams take pride in!
We offer a range of benefits that work for you and your career which include:
If you’re ready to roll up your sleeves, learn from the best, and make an impact, apply
The Warehouse Group (TWG) is a New Zealand success story, founded by Sir Stephen Tindall and evolved from a single The Warehouse store to become one of the largest retailing groups in New Zealand with $3 billion in sales. TWG consists of three core retail brands: The Warehouse, Warehouse Stationery, and Noel Leeming. We have over 180 retail stores, online stores as well as distribution centres throughout New Zealand. We also have two overseas sourcing offices located in China and India. We are a people-centred business with more than 10,000 team employees across our locations.
TWG is known for being Here for Good - it’s who we are and what keeps us focused to succeed. It represents our commitment to better living for all New Zealanders, through sustainable retail products and practices and the mission of contributing to the long-lasting health of our planet.
Over the years, we’ve raised over 50 million dollars for New Zealand communities and have contributed to countless community-focussed initiatives. We were the first company in New Zealand to add a Shielded Site link to the Women's Refuge website to help protect those experiencing family violence, and were a key supporter of the Government’s Family Violence Victims’ Protection Bill. We were New Zealand’s first large company and the third major retailer in the world to go carbon neutral.
While we are 40+ years old as a business, in many ways we feel we’re just getting started.
