Job Description

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Role: AI Adoption Manager

Location: Krakow – 3 days/week onsite

Based in our new IT hub at Unity Tower in Krakow, this is an exciting opportunity to join Galderma’s growing IT presence in Poland as a AI Adoption Manager.

In this highly visible, business-facing role, you will drive the successful integration and adoption of AI solutions across Galderma. Acting as a key partner to the Senior Manager of AI & Automation, you will translate AI capabilities into practical, role-based ways of working that deliver measurable value across functions and regions.

You will lead enablement and engagement for AI initiatives, building and coaching a global network of AI Champions, designing impactful learning journeys, and delivering clear, compelling communications that bring AI to life for the business.

Combining strong change management expertise with a data-driven mindset, you will remove adoption barriers, ensure responsible use, and help embed AI at scale — acting as an orchestrator, community ambassador, and trusted bridge between technology and business value.

Key responsibilities

• Adoption Strategy & Change Management: Develop adoption strategies for AI solutions (GenAI, Copilot, automation) including stakeholder mapping, readiness assessments, and change plans aligned to business rollouts.

• AI Champions Network: Train, and coach AI champions within functions and regions; run a community of practice with regular sessions, playbooks, and peer support.

• Training & Enablement: Design and deliver role‑based learning journeys (live sessions, bite‑size content, guides); ensure responsible use guidance is understood (privacy, security, ethics).

• Communications & Storytelling: Create clear communications that explain the “why”, “what”, and “how” of AI initiatives; highlight success stories and practical use cases to build momentum.

• Value Realization & Measurement: Define adoption KPIs (usage, satisfaction, productivity, process impact); track benefits with business owners; identify gaps and corrective actions to ensure value delivery.

• Feedback & Continuous Improvement: Collect user feedback, champion insights, and support tickets; prioritize improvements with AI Product/Engineering; iterate training and guidance based on real usage patterns.

• Governance Alignment: Ensure adoption activities align with security, legal, privacy, and Responsible AI requirements; maintain up‑to‑date user guidance and escalation paths.

Skills and Qualifications

• 5+ years in change management, digital adoption, training/enablement, or transformation roles.

• Experience launching new digital tools at scale (communications, training, champion networks, support readiness).

• Exposure to AI solutions and associated risk considerations (privacy, security, responsible use) preferred.

• Demonstrated success measuring adoption and business value with data (usage analytics, KPI tracking).

• Comfortable operating in a global matrix environment with diverse stakeholders.

• Strong English speaking and writing skills

What we offer in return:

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

• You will receive a competitive compensation package with bonus structure and extended benefit package.

• You will be able to work in a hybrid work culture.

• You will participate in feedback loops, during which a personalized career path will be established.

• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.

Next Steps:

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.

• The next step is a virtual conversation with the hiring manager and the wider team.

• The final step is an in-person interview with the local HRBP

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.