IReader Technology Limited

AI产品运营

IReader Technology Limited  •  Onsite  •  1 hour ago
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Job Description

AI产品运营
北京
全职
运营 - 产品运营
职位描述
1. 负责全渠道客户反馈收集、整理、记录,对接客户日常使用问题与诉求,及时响应客户咨询,做好沟通安抚与问题初步核实,保障客户产品使用体验。
2. 对海量用户反馈进行分类、拆解、归纳,精准提炼高频问题、共性问题、核心体验痛点,建立标准化反馈机制,定期输出用户反馈分析清单。
3. 协助产品团队梳理需求优先级,配合推进AI产品体验优化、功能迭代相关基础运营工作,助力产品持续迭代升级。
4. 沉淀产品常见问题、使用技巧,协助更新知识库、基础使用指引,降低用户使用门槛。
职位要求
1. 本科及以上学历,应届生、0-3年互联网/产品运营相关经验均可,愿意深耕AI产品运营方向。
2. 逻辑思维清晰,细心严谨,具备优秀的信息整理、归纳总结能力,可精准区分用户个性问题与共性问题。
3. 沟通表达流畅,有良好的客户服务意识和同理心,能高效对接客户与内部研发、产品团队。
4. 工作主动积极,执行力强,具备极强的闭环意识,耐心足、抗压性好,愿意持续学习AI行业相关产品知识。
投递
IReader Technology Limited

About IReader Technology Limited

Founded in 2008, iReader Technology focuses on e-reading and value added service such as gaming and ads. We purchase, generate, edit, produce and manage digital contents, and then publish books on apps. All books in our bookstores are from legally authorized channels, such as Press, Copyright Organizations, Literature Websites, and our Partnered Writers. iReader captures #1 market share in many countries and areas including Mainland China, Hong Kong, Macao, Taiwan, Singapore, Malaysia, Korea, Russia and so on. iReader has also proprietarily launched e-reading tablets called "iReader"​ and "iReader Plus"​.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Unknown
Year Founded
2008
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