Bambu Lab

AI客服产品运营实习生

Bambu Lab  •  Onsite  •  3 months ago
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Job Description

AI客服产品运营实习生深圳实习客户关系27届暑期实习职位描述参与智能客服和其他AI相关智能化产品的建设与运营工作。
1. 协助进行竞品分析、需求分析,深度理解用户需求。
2. 参与智能化解决方案的设计,输出解决方案文档。
3. 运营与优化:
① 参与机器人知识库的维护工作,包括但不限于:梳理现有知识、新增问答对、优化现有问答内容、挖掘未命中问题、标注和清洗对话语料。
② 基于用户真实问法,不断优化意图识别和语义匹配的的效果。职位要求1. 本科及以上在校生,专业不限。计算机、人工智能、数理统计、用户体验、工业设计等相关专业优先。文科背景但对大模型有一定认知,且日常频繁使用者亦可。
2. 具备优秀的逻辑抽象能力与文字表达能力。
3. 具备强烈的自驱力,主动关注目标并推动项目进展。 投递
Bambu Lab

About Bambu Lab

Bambu Lab is a consumer tech company focusing on desktop 3D printers. Its state-of-the-art 3D printers offer a feature-rich first-class experience for a global community of 3D printing makers, aiming to break the barriers between the digital and physical worlds and bring creativity to a whole new level. Bambu Lab sells its 3D printers, filaments, and accessories on its official website, serving customers across 30+ countries.

Our Team

Our story started with the gathering of a team of 3D printing fans, who are also expert engineers in robotics, artificial intelligence, materials science, and internet industries. Our team is experienced in building high-tech products that bring positive impacts to the world. From the start, we have been dedicated to making cutting-edge technology affordable with advanced know-how and high production quality. We see ourselves as part of the ecosystem and are delighted to learn from and share knowledge with the 3D printing community. Our team's passion lies also in the commitment to creating the next generation of eco-friendly 3D printers - pushing the industry toward a future with a much lower carbon-footprint.

Industry
Hardware & Semiconductors
Company Size
51-200 employees
Headquarters
深圳市, CN
Year Founded
2020
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