Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.
Modular Mining Systems is the global leader in mine management technology and a wholly-owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer, and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.
The AHS Product Engineer II provides advanced technical support, troubleshooting, testing, deployment, and continuous improvement support for Komatsu's FrontRunner Autonomous Haulage System (AHS).
Working as part of the Global Support organization, this role helps regional support teams and mine-site customers diagnose and resolve complex system issues, deploy and validate AHS software, and maintain the technical documentation and processes required to operate and support autonomous mining systems safely and reliably.
The Product Engineer II operates with greater independence than an entry-level Product Engineer and is expected to take ownership of technical investigations, coordinate troubleshooting activities, contribute to testing and quality assurance, and share knowledge with less experienced team members.
This position combines office-based technical work with periodic travel to customer mine sites and participation in an after-hours support rotation. The successful candidate will be comfortable working across software, operating systems, networking, databases, and mine-site technology while collaborating with geographically distributed technical teams.
Komatsu Mining Technology Solutions' AHS Global Support team provides technical expertise to regional support organizations and customer operations using the FrontRunner Autonomous Haulage System.
The team works across multiple regions and time zones to investigate system issues, support software releases and deployments, improve troubleshooting practices, and help maintain the availability, safety, and performance of autonomous mining systems.
As an AHS Product Engineer II, you will work closely with Product Engineers, regional technical support teams, engineering and development teams, quality assurance personnel, deployment teams, and mine-site stakeholders.
The environment is highly collaborative and technically complex. Issues may involve multiple interconnected systems, requiring engineers to analyze logs and system data, isolate faults, coordinate resources, test potential solutions, document findings, and communicate clearly with both technical and non-technical stakeholders.
Up to 25%.
Each day will present new technical challenges and opportunities to expand your knowledge of autonomous mining systems. As an AHS Product Engineer II, you will be responsible for:
The following experience would be beneficial but is not required for consideration:
Diversity & Inclusion Commitment
At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.
If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/
Company Information
Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Front-line industries worldwide use Komatsu solutions to develop modern infrastructure, extract fundamental minerals, manage forests and create consumer products. The company's global service and distributor networks support customer operations to help enhance safety and promote productivity while working to optimize performance. Learn more at www.komatsu.com.
