Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us!
Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.
“We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.”
Are you customer-focused with an attention to detail? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized with an ability to multi-task and prioritize assignments? If so, we want to hear from YOU!
The Customer Service Representative (CSR) plays a key role in delivering a positive customer experience by supporting sales and operations through accurate order processing, inventory coordination, and efficient internal workflows. This position serves as a vital link between customers, the sales team, and operations, helping ensure responsive communication and smooth day‑to‑day execution.
Enter and process sales orders, shipping documents, and invoices using the JD Edwards (JDE) ERP system, meeting timelines under the Timely Transaction Processing (TTP) policy
Respond to customer inquiries and support the sales team with order accuracy, pricing, and documentation
Document product use recommendations and forecasts; generate standard and custom reports for internal and external use
Collaborate with Sales and Operations to manage inventory levels, place product orders, and conduct cycle counts and annual inventory reconciliation
Submit and code bills and invoices for payment; support Accounts Payable documentation
High school diploma or equivalent
Proficiency with Microsoft Windows, Excel, Outlook, and ERP systems (JD Edwards experience preferred; training provided)
Strong math skills, including the ability to accurately apply fractions, percentages, and ratios
The base compensation for this position ranges from$18.37 - $24.52 per hour. Note that wages may vary based onskills,and experience.
This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement planparticipation, including an employer contribution of up to 7% into your 401(k). Follow this link for more informationregardingWilbur-Ellis employee benefits: https://bit.ly/3S8aDCj
#CS2025
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Our Commitment to Diversity & Inclusion:
Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.
Wilbur-Ellis is a company you can be proud to call your employer
Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.
Wilbur-Ellis is for and about people
Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.
Wilbur-Ellis invests in the industry’s best workforce
Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.
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Family owned since 1921, Wilbur-Ellis is a leading international marketer and distributor of agricultural products, specialty chemicals, and ingredients.
Since the beginning, Wilbur-Ellis has prided itself on looking forward. This relentless vision helped us grow into a multibillion-dollar business with employees and partners all over the world. It’s this tradition of always staying ahead that will carry us into the future.
Our 2,400 employees across North America are united by our shared values and driven by our passion for innovation. We know Wilbur-Ellis thrives when our employees do, which is why many have been with us for decades and others join to build their careers with us.
At Wilbur-Ellis, our purpose is to provide the essentials for the world to thrive. To achieve this, we believe diversity and inclusion are an integral part of who we are as a company, now and into the future. We know that a diverse workforce leads to better insights, better decisions, and better products and services.
Our Portfolio:
- Agribusiness: Our approach to crop protection, nutrition and seed development combines years of expertise and service with the latest technology wherever you are, whatever your needs.
- Nachurs: Built on quality, integrity and innovation, NAS is a 70-year-old specialty chemical business that pioneered the low salt liquid starter fertilizer industry by introducing the first true solution liquid NPK fertilizer.
- Cavallo Ventures: We fund and champion progressive technology and daring entrepreneurs that support our three business divisions and beyond.
Learn more and explore a world of opportunity.
