State of Wisconsin Investment Board

Aging Services Case Manager (HHS)

State of Wisconsin Investment Board  •  $57k - $75k/yr  •  Elkhorn, WI (Onsite)  •  3 hours ago
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Job Description

Posting number: 2026-00104

Department: Health & Human Services

Division: Aging & Disability Resource Center

Job classification: ADRC Specialist

Posting type: Open

Categories: Social Services, Human Services, Community and Social Services

Summary

POSITION SUMMARY

This position is responsible to provide information and assistance, program eligibility determination and comprehensive case management services to older adults and families eligible for federal, state and county programs related with the Older Americans Act and within the scope of the Aging & Disability Resource Center. This position serves as the division’s representative for caregiver support programs.

SUPERVISION

This position has no supervisory responsibilities.

SCHEDULE

Division: Aging & Disability Resource Center

Days: Monday - Friday

Work Hours: 8:00 am - 4:30 pm

Hours Per Shift: 8

Shifts Per Pay Period: 10

Position FTE: 1.00

Applications are being accepted from current County employees as well as members of the public.

Examples of duties

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Conduct comprehensive initial assessments at the time of consumer admission into Older American Act funded programs. Perform ongoing assessment updates to accurately reflect the consumer's status, as required by program mandates.

Provide case management services for assigned caseload, including face-to-face contact, in home or community.

Evaluate and assess individuals/families with psychosocial/physical challenges, develop service plans, carry out plan, coordinate and monitor services/treatment, review and term services.

Collaborate with contracted providers and closely monitor purchased services that are provided to consumers. Based on assessment findings, make a determination regarding ongoing need and effectiveness of provided services.

Consult, coach and collaborate with team member/families/individual/providers/HHS staff.

Collaborate with other programs/individuals across the division to ensure coordination of care, with priority to the Aging & Disability Resource Center and Adult Protective Services units.

Provide oversight and facilitation of Wisconsin’s Family Caregiver Support Programs – NFCSP and AFCSP.

Participate in the State Caregiver Support Network and educate caregivers about available resources.

Facilitate consumer access to service. Coordinate and monitor services in a timely manner.

Incorporate current best practice models into daily service provisions; work with individuals/families.

Participate in trainings to update knowledge and skills to maintain standards and ensure certification/personal license.

Ensure compliance with program standards and maintain necessary documentation as required by Walworth County Department of Health & Human Services, Department of Health Services and state/federal statutes.

Participate in Long Term Care division functions related to the general operation including trainings, supervision, progress meetings for consumers, division/program staff meetings, supervision, resource development, marketing and outreach to the general public.

Serve on related work groups, projects, committees and/or community projects, as assigned.

Demonstrate a commitment to county safety and risk management efforts.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Master’s degree (bachelor's degree with experience accepted) in social work or related field and at least one year of relevant prior experience. Proven experience in ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals as well as ability to compute rate, ratio and percent and to draw and interpret bar graphs. Knowledge of Trauma Informed Care and Health Equity Principles is essential.

Certificates, Licenses, Registrations

Valid driver’s license

Proof of minimum liability auto insurance coverage.

Must be able to provide a reliable personal vehicle to be used for business related travel as needed.

Interactions and Communications

Provides specialized information and/or recommendations to others regarding an area of expertise.

Decision Making

This position has authority to make decisions that are consistent with policies and precedents; supervision and managerial direction is available as requested. These decisions directly impact performance in the job and/or the work unit within the department and information is provided with additional research and observations which contributes to the decision-making process.

Thinking and Problem Solving

In relation to established procedures, protocols and policies of the County, challenges in this position tend to be diverse, but are typically covered by precedent or established practice.

Tools & Equipment Used

Telephone Copy Machine

Calculator Personal Computer/Printer

FAX Machine Electronic Mobile Devices

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing duties of this job, the employee is occasionally exposed to wet and/or humid conditions, unclean homes, outside weather conditions, and extreme heat. The noise level in the work environment is usually moderate and the employee is expected to travel to consumer homes and/or other agencies or locations as part of their normal work duties.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear; and taste or smell. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Supplemental information

TO INCLUDE:

Formal Walworth County Electronic Application

Education & Experience Review

Verification of Driver License

Oral Department Interview

Reference Check

Background Check

Post Offer Physical Exam

Drug Screen

Other job related tests may be required.

State of Wisconsin Investment Board

About State of Wisconsin Investment Board

The State of Wisconsin Investment Board (SWIB) is a premier investment organization that provides investment management of trusts and public funds. Of the approximately $162 billion in assets under management, a majority is comprised of the Wisconsin Retirement System (WRS), which consistently ranks among the 10 largest public pension funds in the U.S. SWIB also manages the State Investment Fund, which operates as the state’s cash management funds, and other separately managed funds.

The WRS provides retirement benefits for more than 693,000 former and current public employees. SWIB brings a disciplined, prudent and innovative approach to market opportunities. Providing a strong, steady economic pillar for the people, and the state we serve, SWIB’s forward-thinking culture has helped the agency fuel one of the best-funded pension funds in the U.S., protecting and growing the assets our constituents count on for a more confident financial future.

Mission

To be a trusted and skilled global investment organization contributing to strong financial futures for the beneficiaries of the funds entrusted to us.

Vision

SWIB will be an innovative, agile, integrated organization that optimizes investment returns while managing risk and cost over the long term.

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Madison, Wisconsin
Year Founded
1951
Website
wi.us
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