Job Description

Welcome to Bosch

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon are focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe. The diversity, commitment and know-how of the team are the key success factors of this organization.

Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers.

Our teams find fast and efficient solutions for thousands of people on a daily basis – from claim management to life-saving emergency calls, among other services. Define the standards and become a pioneer together with around 9000 associates worldwide.

Your Impact:

You will drive agility and scaling strategies to help our teams achieve operational excellence. By fostering a collaborative, continuous-improvement culture, you will ensure high-quality delivery at scale.

Your Day-to-Day:

• Facilitate Agile Processes: Lead key ceremonies (stand-ups, planning, reviews, and retrospectives) to optimize team flow and efficiency.
• Coach & Mentor: Guide teams and leadership in adopting agile mindsets and scaling frameworks (SAFe, Kanban, etc.).
• Align Strategy & Execution: Bridge the gap between strategic business objectives and team-level execution alongside Product Owners and stakeholders.
• Drive Continuous Improvement: Use flow metrics (efficiency, velocity, cycle time) to identify bottlenecks and uplift performance.
• Foster Collaboration: Champion agile values and active knowledge-sharing across the organization to inspire innovation.

Qualifications

Education & Experience:

• Professional Track Record: Proven experience as an Agile Master, Scrum Master, or Agile Coach.
• Certifications: Scrum Alliance (CSM, A-CSM) or Scrum.org (PSM) certifications are highly desirable.

Technical & Methodological Know-How:

• Agile Tooling: Proficiency with project tools like Jira and Miro
• Scaling Frameworks: Solid knowledge of agile development methodologies and goals (Scrum, Kanban, SAFe).

Working Style & Personality:

• Communication: Fluent English skills with the ability to engage and facilitate effectively in a multicultural, distributed/remote environment.
• Collaborative Spirit: An empathetic, approachable team player who easily builds trust across diverse groups.
• Mindset: Proactive, analytical thinker with strong problem-solving skills and an eagerness to learn and grow.

Languages:

• Portuguese and English.

Additional Information

What we offer you:

Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.

Success stories don´t just happen. They are made...

Make it happen! We are looking forward to your application!