Job Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

The Agile Delivery Lead is responsible for driving enterprise-level Agile adoption and ensuring consistent, high-value delivery across teams within ISG. This role leads Agile transformation initiatives, embeds Agile practices at scale, and enables teams and leaders to deliver outcomes with speed, predictability, and quality. Acting as a senior coach and delivery partner, the Agile Delivery Lead facilitates Agile ceremonies, removes systemic impediments, tracks delivery performance through Agile metrics, and continuously improves team maturity. The role partners closely with leadership and stakeholders to reinforce Agile principles, guide change, and build a collaborative, high-performing delivery culture across multiple Agile teams.

Building Relations

• Responds to others in a positive manner

• Supports and engages with others

• Has a proactive, collaborative approach

• Establishes a collaborative culture

Entrepreneurial orientation

• Addresses current opportunities and problems

• Demonstrates creativity & initiative

• Works independently & makes creative decisions

Customer orientation

• Has a customer perspective on issues & projects a positive manner with customers

• Creates meaningful customer relationships

• Promotes team culture of exemplary customer relationships

Persuasive communication

• Successfully engages in communicating with others

• Effectively adapts message for maximum impact

• Uses various techniques to get buy-in*

Results orientation

• Achieves all set tasks

• Delivers consistently

Fostering teamwork

• Cooperates and is a good team member

• Sets positive team expectations and shows respect

• Values and solicits input to promote team cooperation

• Encourages and empowers others*

Problem-solving

• Breaks down problems and identifies tasks and activities needed

SOFT SKILLS

• Communication

• Collaboration

• Adaptability

• Stakeholder Management

HARD SKILLS

• Agile Project Management

• Portfolio, Program and Project support

• Agile Methods (Scrum, Kanban)

• Agile Tools (Jira, Confluence)

• Agile Metrics

• Product Ownership

• Team Backlog Management

• Change Management

CERTIFICATION / LICENSE

• First-level Scrum Master Certification (PSM I, CSM )

• Certification for Scaled Agile Implementation and execution (SAFe, Scrum@Scale, LeSS, PMI-ACP, etc

WORK EXPERIENCE

• Lead or was part of a team-leading a Portfolio level Agile transformation

• Experience playing the Scrum Master role for at least four years for software and non-software Agile team within a Scaled Agile setup

• Experience handling multiple Agile teams in various contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.)

• Experience in handling multiple Agile Teams and guiding Leadership, Scaled Agile roles for at least three years for software or non-software development team

• Experience in facilitating Agile Scaled Events

LEVEL OF KNOWLEDGE

• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

• Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Agile approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.)

• The ability to distinguish between what "is Agile" what is "not Agile"

• Applicable knowledge of the technologies used by the organization

• Knowledge and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

EDUCATION

• College Graduate (i.e. BS IT, Computer Science, Computer Engineering)

• Experience in Scrum Master or Agile Delivery Lead is preferred

  • Sees basic relationships

  • Sees multiple relationships

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.