Job Description

Join us at the forefront of transforming how operations work gets done. As part of our Applied AI for Markets Operations team, you’ll help redefine the relationship between humans and AI, building interfaces that empower people to supervise and steer fleets of intelligent agents. You’ll collaborate with talented researchers, engineers, and designers to deliver industry-leading solutions. This is your opportunity to set new standards for human-agent interaction and make a lasting impact on the future of operations.

As a Vice President, Human-in-the-Loop Interface Engineer in Applied AI for Markets Operations, you will own the design and delivery of interfaces that enable human supervision of AI agents at scale. You will work closely with applied researchers, ML engineers, product managers, and UX designers to create intuitive, trustworthy, and effective tools for operators. Your expertise will shape how our platform supports settlements, reconciliations, margin call disputes, and regulatory workflows. You will set the technical direction for our HITL stack and help define what excellence looks like in human-agent collaboration.

Job Responsibilities:

• Design and build HITL interfaces for supervising, steering, and intervening in agentic workflows
• Prototype new interaction patterns for emerging agentic capabilities and transition successful prototypes to production
• Collaborate with UX as a creative peer, shaping both interaction design and implementation
• Set technical direction for the HITL stack, including framework selection, state management, and streaming UI integration
• Define contracts between agent runtimes and the supervision surface in partnership with backend and model engineers
• Contribute to the agentic UI strategy across Markets Operations, establishing standards for human-agent interaction
• Ensure interfaces support approvals, corrections, exceptions, streaming reasoning, tool calls, and multi-agent coordination
• Integrate with case orchestration and context engineering layers
• Communicate clearly with research, ML, product, design, and operations stakeholders
• Deliver maintainable, production-grade code that meets high standards for reliability and usability

Required Qualifications, Capabilities, and Skills:

• Expertise in building and maintaining production-grade web applications at scale
• Advanced proficiency with modern React and TypeScript
• Hands-on experience with CopilotKit, AG-UI, Vercel AI SDK, LangGraph UIs, or similar frameworks
• Strong design sensibility and ability to collaborate with designers as a creative partner
• Understanding of LLM-powered UI realities, including streaming, tool call rendering, structured outputs, latency, and context limits
• Ability to take ideas from prototype to shipped code
• Effective communicator across technical and non-technical teams

Preferred Qualifications, Capabilities, and Skills:

• Experience with human-in-the-loop ML systems beyond LLMs (e.g., active learning, annotation tooling, expert review workflows)
• Background in financial services or regulated industries with exposure to operational workflows
• Contributions to open source in agentic UI or AI SDK domains
• Familiarity with MCP (Model Context Protocol) and tool gateways
• Formal training in HCI or a design-related field

If you’re passionate about shaping the future of human-AI collaboration and want to make a meaningful impact in a high-stakes environment, we invite you to join us and help define what’s possible.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.