Job Description

Agentic AI Engineer - Staff - EY GDS Spain - Hybrid

The opportunity

We are looking for a talented AI Engineer to design and deliver cutting‑edge agentic solutions, building intelligent workflows and LLM‑powered systems that transform how our clients operate.

As a member of our team in the EY GDS Spain office in Malaga, you’ll have a chance to extend your knowledge & experience by working on interesting projects with the newest technologies and approaches. You’ll support clients in choosing the most suitable business solution and take part in digital transformation.

Your Key Responsibilities

• Develop agentic AI solutions using open‑source and low‑code/no‑code platforms (e.g., Dify, Flowise, Langflow, n8n), building multi‑step workflows and integrating LLMs into production‑ready applications.
• RAG pipelines Build and maintain retrieval‑augmented generation pipelines (indexing, chunking, embeddings, retrieval strategies, grounding) to provide agents with reliable context.
• Systems integration Connect agents to enterprise systems (APIs, databases, document repositories, workflow/messaging platforms) with secure credentials and structured I/O.
• Observability & evaluation of AI solutions Implement telemetry (logs, traces, metrics), evaluate agent behaviour (quality, safety, latency, hallucination/tool‑use failures), and support continuous improvement.
• Prompt engineering Develop, test, and optimize prompts using offline/online evaluations, scenario/adversarial tests, and reliability patterns such as self‑critique, validation, and fallbacks.
• Cross‑functional collaboration Work with engineers, data scientists, and SMEs to translate Financial Services/Banking processes into scalable agentic solutions; contribute to documentation, runbooks, and deployments across environments.

To qualify for the role, you must have

• 2–4 years as AI engineer, LLMOps engineer or related roles.
• Hands‑on experience with agentic AI platforms (open‑source and/or low‑code/no‑code) such as Dify, Flowise, Langflow, or n8n, including building multi‑step workflows and integrating LLMs into applications.
• Agentic workflow development experience designing agentic workflows that plan, reason, and execute multi‑step tasks with appropriate guardrails, error handling, routing, and human‑in‑the‑loop steps.
• Strong Python skills, including API clients, data processing, and modular service development.
• Experience working in rapid‑prototyping and enterprise‑grade AI environments following LLMOps best practices
• Solid understanding of agentic patterns (planning, tool‑use, memory, structured outputs) and RAG design (vector stores, embeddings, retrieval strategies, grounding).
• Familiarity with observability stacks, evaluation frameworks, and quality/safety assessment for LLMs and agents
• Interest or experience in Financial Services/Banking domains (onboarding, risk, ops, compliance, regulatory processes); FinCrime/AML/KYC exposure is a plus.

What we offer

In EY GDS Spain, we’re committed to fostering a vibrant environment where every team member can thrive. We provide a space for continuous learning and the flexibility to define your own success, empowering you to make a meaningful impact in your own way. Our diverse and inclusive culture values who you are and encourages you to help others find their voice.

Additionally, here’s what makes us stand out:

• Empowering Career Development Unlock your potential with tailored training and development programs designed to elevate your skills and propel your career forward. We invest in your growth because your success is our success.
• Flexible Work-Life Integration Enjoy the freedom of our hybrid work model, allowing you to blend professional responsibilities with personal passions. We understand that life is more than just work, and we support you in achieving that balance.
• Comprehensive Well-Being Programs Prioritize your health with our extensive wellness initiatives, including psychological support sessions and health resources. At EY GDS Spain, your well-being is at the heart of what we do.
• Meaningful Volunteering Opportunities Make a difference in your community through our engaging volunteering programs. Join us in giving back and creating a positive impact while building connections with like-minded colleagues.
• Recognized Performance and Rewards Celebrate your achievements with our recognition programs that honor both individual and team successes. We believe in acknowledging hard work and dedication, ensuring you feel valued every step of the way.

Join us at EY GDS Spain, where your journey is supported, your contributions are celebrated, and your future is bright.

To learn more about what we offer, visit our Careers in Global Delivery Services | EY - Global

About EY GDS

EY Global Delivery Services (GDS) is the hub of innovation, a technology powerhouse, a global talent center and a driver of operational excellence within EY, propelling EY’s purpose of building a better working world. With a robust network spread across 8 countries and 21 cities, EY GDS’ dynamic network of highly talented professionals leverage data, AI, and leading-edge technology to enhance EY's wide array of services in Assurance, Consulting, Tax and EY-Parthenon.

By seamlessly integrating with EY member firms across the globe, EY GDS contributes significantly to EY's purposeful and sustainable growth, delivering insights and solutions that foster trust in capital markets and create value for EY clients, society, and the planet.

EY GDS is all in to shape the future with confidence, addressing today's challenges, and anticipating tomorrow's needs. EY GDS is not just reimagining the future of work—it's actively building it, ensuring agility, efficiency, and resilience in an ever-evolving world.

If you are interested in being part of our team, we kindly invite you to submit your CV in English to apply for this position.

The exceptional EY GDS experience. It’s yours to build.