We're assisting a profitable Enterprise AI Customer Support startup with their search for agent software engineers to join their growing team. The role will be onsite in their new NY office.
What you'll do:
Design and build AI agents that outperform human agents in managing complex customer interactions and driving customer retention
Identify cross-customer trends that guide the evolution of the agent building platform and research efforts
Experiment with and run evaluations on the latest text and voice models, then integrate them at scale with large enterprise-grade customers
What you'll bring:
2+ years of experience in full-stack engineering at a tech company known for a high engineering bar, a high-frequency trading company, or a hyper growth tech startup
Extensive Python experience
Prior experience working with multi-modal/LLM models
CS degree
Nice to haves:
Our approach is simple but effective. We focus on getting to know the people we work with on both sides of the equation. Understanding a company's culture, vision, and goals are just as important as learning about their compensation package, organizational structure, and stock price. Likewise, it is imperative to know what motivates a candidate most and what their compatibility in certain work environments would look like. We strive to keep the focus on the personal aspects that contribute to successful professional relationships.
DRH Search likes to earn the trust of all organizations we partner with, and we offer a very affordable pricing model.
