Job Description

About Global University Systems (GUS)

Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.

About the Role

The Agent Reconciliation Associate plays a vital role in ensuring the accuracy and integrity of financial transactions between the company and its agents. This position is responsible for reconciling agent statements, resolving discrepancies, and supporting timely settlements. The Associate acts as a bridge between internal teams and agents, maintaining clear records and upholding compliance with company policies and regulatory standards.

Key Responsibilities

• Review and reconcile agent accounts on a daily, weekly, and monthly basis.
• Identify and investigate discrepancies in agent statements or payments.
• Coordinate with agents and internal teams to resolve reconciliation issues promptly.
• Prepare and maintain detailed reconciliation reports and supporting documentation.
• Assist in the settlement process, ensuring accuracy and timeliness of payments.
• Support audits by providing necessary records and explanations.
• Participate in process improvement initiatives to enhance reconciliation efficiency.
• Comply with all internal controls, policies, and regulatory requirements.

Experience & Skills

• Bachelor’s degree in commerce, Finance, Accounting, or a related field.
• 1–2 years of experience in reconciliation, accounting, or finance roles preferred.
• Knowledge of regulatory guidelines applicable to financial transactions is an advantage.
• Experience working with large datasets and financial records desirable
• Strong numerical and analytical abilities.
• Proficiency in Microsoft Excel and other reconciliation tools.
• Familiarity with accounting and financial software (e.g., Tally, SAP, Oracle).
• Excellent written and verbal communication skills.
• Ability to organise and prioritise multiple tasks effectively.
• Basic understanding of financial reconciliation processes and internal controls.

Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.