We're committed to bringing passion and customer focus to the business.
About us:
With 1,125 rooms and suites, four restaurants and three bars, a multifunctional Congress Center and Berlin's most successful live show “Stars in Concert”, the Estrel is Europe's largest hotel, congress and entertainment center. With 1,200 events a year, the Estrel occupies a top position as a congress and event location. A team of 550 employees from 23 nations looks after our national and international guests and customers. The Estrel Tower is currently under construction and will expand the “Estrel World” by the end of 2025.
Our benefits:
Ihre Aufgaben:
Check-in und Check-out
Betreuung unserer internationalen Gäste während ihres Aufenthaltes
Ansprechpartner für alle Fragen und Wünsche unserer Gäste
Erster Anlaufpunkt für allgemeine Auskünfte und Empfehlungen
Vereinzelte Übernahme von administrativen Aufgaben im Tagesgeschäft
Arbeiten im Früh-, Mittel- oder Spätdienst - die Nachtschicht wird in unserem Hause durch ein eigenes Nachtteam abgedeckt
Upsell Incentive Programm
Ihr Profil:
Kommunikationsstärke und Dienstleistungsorientierung
Sehr gute Deutsch- und Englischkenntnisse
Sicherer Umgang mit MS Office Programmen und Protel (PMS) wünschenswert
Freude am Umgang und bei der Betreuung unserer nationalen und internationalen Gäste
If you would like to work in a successfully managed private company where innovation and sustainability are particularly important and you would like to work with highly motivated and unique colleagues, then you have come to the right place.
Host venue to upwards of 1,600 events a year, the Estrel Berlin’s premiere event location. Whether hosting a conference, gala, trade fair or media event, the congress center’s 30,000 sqm of multifunctional event space offers the flexibility to accommodate for the broadest spectrum of events. The Convention Hall I and the Convention Hall II can each accommodate up to 5,000 people, and 85 additional conference rooms are available in a variety of sizes - all of which are outfitted with the very latest in technical equipment.
The adjacent 1,125-room Estrel Hotel, coupled with the show productions of „Stars in Concert“ presented at the in-house Estrel show theatre, makes the Estrel Berlin one of Europe’s most sought after event locations.
