Solaire Resort

Agent, Bay Tower Front Office

Solaire Resort  •  Paranaque City, PH (Onsite)  •  7 hours ago
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Job Description


Job Description:


Main Job Responsibilities


  • Guest Check-in and Check out

  • Reservation Management

  • Guest Assistance

  • Front Office Operation

  • Cash Handling

  • Safety and Security

  • Administrative Tasks


Functional Job Responsibility


  • Attends to guest complaints and facilitates their solution through effective coordination with the appropriate departments, or when necessary, through the Duty Manager/Guest Service Managers, in order to ensure guest satisfaction.


Key Competencies Skills


  • Opera System knowledge as an advantage

  • Excellent communication and interpersonal skills

  • Previous experience in customer service or hospitality industry preferred.

  • Flexibility to work various shifts, including evening, weekends and Holidays

  • Positive attitude and willingness to go above and beyond to exceed guest expectations.


Experience:


  • Front desk: 1 year (Required)
Solaire Resort

About Solaire Resort

Solaire Resort Entertainment City is the first integrated destination resort on a 8.3 hectare site in Manila’s Entertainment City, which boasts 800 luxurious resort-style accommodations in two distinctive towers, extensive dining options, impressive gaming facilities and state of the art lyric theatre that has changed the way people view resort casinos in Manila.

Solaire Resort North is the second Solaire-branded property in the Philippines. It is situated on a 1.5-hectare land in the heart of Quezon City, the largest city of Metro Manila, and is the first and only luxury 5-star property of its kind. The 38-storey property has 4 gaming levels for mass and VIPs across approximately 13,000 square meters, 530 guest rooms and suites, dining options ranging from casual cafes, signature restaurants, to premium bars and lounges. It also has impressive MICE facilities with an expansive 1,800 sqm pillarless grand ballroom that can accommodate more than 1,600 guests at theatre-style seating and divided into 3 event halls. A 1,400-square meter state-of-the-art health club with a high-end gym and expansive spa, an outdoor swimming pool with a kids’ waterpark, and a fun-filled indoor Kids’ Club.

Solaire offers unique experience of comfort, elegance and luxury, all underlined by the staff’s unparalleled warm Filipino hospitality.

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
Paranaque, PH
Year Founded
2012
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