Job Description

Job content and requirements:

Job responsibilities

1. Take charge of basic training/advanced training/teaching and related training administration of marketing staff for continuing education;
2. Take charge of management, selection and training of honorable lecturers to enhance the skills of trainers.
3. Be responsible for training assessment and feedback, communicate with the organization leader and chief trainer for problems found in the assessment, and perform rectification in a timely manner to improve the quality of training;
4. Maintain and enter training related information;
5. Take charge of file management of the department;
6. Assist the Master Trainer in completing other training programs at the headquarters or region;
7. Report violations or potential risks identified during the work and propose corrections or improvements in a timely manner;
8. Assist the Audit Department to complete the audit related work and complete the rectification work according to the audit report;
9. Cooperate with departments of the headquarters to complete various projects and work;
10. Complete other tasks assigned by the superior.

Rules of conduct:

1. Comply with the rules and regulations established by the regulator;
2. Comply with the rules and regulations established by the company;
3. Comply with the business operations process established by the company or its department;
4. Act in compliance with national laws, corporate ethics codes and regulations of the compliance department;
5. Adhere to the principles of integrity and honesty. Avoid providing false financial notes or information to the company;
6. Keep a keen sense of risk control and compliance.

Job requirements:

Knowledge/Skills/Education

1. Bachelor degree or above;
2. More than 3 years of insurance experience;
3. Skillful at time management;
4. Ability to work under pressure;
5. Skilled in using Office and proficient in PPT and Excel;
6. Meet the job requirements and assessment indicators set by the company for this post;
7. Meet the requirements of job description.

Core competencies (arranged according to the priorities of relevant core competencies)

1. Customer service oriented
2. Concern for organization and quality
3. Focus on practical actions
4. Development and learning oriented

Sensitive with interpersonal relationships

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid