At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.
So if you believe in inspiring a better future, read on.
About the Role
Responsible for driving relationship management / strategic alliances across AIA Agency Force through targeted groups.
Plan and execute business strategies and plans for the Agency Force to achieve the top line targets through new business sales expansion.
Work together with Agency Executive Team in driving the business thru respective areas and sales driven strategies.
Lead and groom a team of Agency’s Channel Managers in achieving the unit goals.
Implement segmentation strategies to growth CS sales and increase the market share in CS business, both in conventional and Takaful space, in the respective area/ regions and targeted groups.
Roles And Responsibilities
OVERALL BUSINESS
Manage Life Planners to drive engagement (i.e. Corporate Advisors/ CS Champion Club members, MDRTs, Convention Qualifiers)
Activate, grow and drive productivity of Life Planners
Work with CS Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries
Collaborate with CS Client Management for VS accounts opening for sales done through Life Planners
Generate CS leads through effective lead management from Life Planners
Deep understanding of servicing issues and ability to appropriately escalate to Client Management
Track sales performance and key initiatives and prepare weekly and monthly sales reports
SEGMENTATION MANAGEMENT
Collaborate with Segment Management to plan and execute engagement activities, R&R, campaigns to deepen and foster good relationships with Life Planners
Collaborate with AD’s Work Stream or departments to increase adoption and Active Agent/ Productivity of Life Planners
Governance and Compliance
Ensuring best ROI and all sales activities comply with relevant governance, regulations and ethical standards
Ensure all sales activities comply to relevant Company’s policies and practices on risk identification, management of legal, regulatory and licensing requirements, whilst delivering their best returns
PEOPLE MANAGEMENT
Support and develop BDE/DOAs under his/her supervision to have capability in the knowledge and skills required for the business.
Minimum Job Requirements
Education – Diploma or Degree Holder of any study
Experience – Minimum 5 years working experience in sales, or insurance / financial related industry
Special skills – well conversed in English, Mandarin and Bahasa Malaysia; Familial in using Excel and PowerPoint, good presentation skills (one to one or one to many)
Managerial skills – has experience in managing a sales team
Strong planning and organizational skills
Track sales performance and conduct sales coaching
Ability to handle Intermediary complaints and/or requests with a sense of urgency
Strong exception handling skills
Ability to understand requirements of Life Planners and effectively liaise with Client Management
Ability to effectively bridge clients of Life Planners with Client Management to drive up-sell/cross-sell
Articulate with strong communication skills
Good computer skills, preferably in Excel and PowerPoint
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.
The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.
AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.
(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.
(2) Macau SAR refers to the Macau Special Administrative Region.
