Job Description

About the Team

The Scaled Growth Team is a strategic engine within TikTok, focused on driving global new client acquisition through high-impact agency partnerships. The team plays a critical role in building and enriching a high-quality client pipeline, working closely with direct sales to support sustainable, long-term growth. By identifying scalable opportunities and unlocking new markets, the team accelerates business expansion while ensuring consistent, high-quality client engagement.

Responsibilities

- Build and grow successful win-win partnerships with existing media/digital agencies and TikTok Shop partners: support their long term growth through strategic partnerships

- Establish and maintain both C-Level & tactical relationships with agencies, ensuring TikTok is a top partner to them

- Leverage insights, data, benchmarks to lead strategic conversations and support the agencies and their clients' growth

- Develop strategies to improve media agencies performance, including:

- Consulting on media/digital agencies’ scale up

- Providing creative insights and best practices

- Providing guidance and expertise regarding budgets and revenue targets

- Manage media agencies at scale; monitoring the partner's performance through tools and timely communication with clients

- Be a point of contact to agencies, supporting them in their future growth and onboarding new clients

- Using both experience and insights to reactively troubleshoot any existing challenges, as well as proactively planning for any potential future challenges to growth

- Gather insights from client interaction, and effectively represent your agencies and their clients needs to internal cross-functional stakeholders (Ads Review, Finance, Product etc.) to ensure excellent customer experience.

- Work across multiple teams including Sales, Product and Marketing and contribute to develop the agency business on a broader scale by being the voice of agencies in internal conversations