Job Description

About the role

We are looking for an Agency Operations Specialist to join our team on a permanent, full-time basis.

As an Agency Operations Specialist, you will support efficient, effective and client-focused delivery of agency products and services across the Elders network. Working closely with network and corporate business units, you will maintain commission rates, process settlements and livestock levies, and manage livestock carriers. You will also develop and maintain procedures, deliver reporting and analysis, support branch technology solutions, and provide general operational support as needed.

Responsibilities

• Maintain livestock commission rates, charges, and carrier records
• Process livestock transaction updates and manage data maintenance workflows
• Develop, document, and maintain processes and procedures
• Produce reporting and insights on agency products and services
• Support branch technology solutions and assist staff with agency systems and tools
• Manage company agent lifecycle activities, including onboarding, updates, and closures
• Identify and implement process improvements and operational efficiencies
• Build strong working relationships and collaborate with internal stakeholders to deliver cost-effective solutions
  

About you

• Agricultural or related industry experience, with exposure to sales or agency environments
• Knowledge of agency products and services, with strong customer focus across internal and external stakeholders
• Strong communication and interpersonal skills, both written and verbal
• Proven problem-solving ability, with a practical and analytical approach
• Solid computer skills, including Microsoft Office; experience with AS400 and SaleG8 (desirable)
• Relevant tertiary qualification in business, commerce, finance, or data (desirable)
• Current driver’s licence and Q-Fever vaccination (or proof of immunity)
  

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.

Elders is for Australian agriculture.

If you are ready to grow your career with Elders, please click on 'Apply' today.

For more information, please visit our careers page.

For more information please visit our careers page or email careers@elders.com.au

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.

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