
Title: Agency Management Analyst
State Role Title: Policy Planning Spec I
Hiring Range: Commensurate with experience
Pay Band: 4
Agency: Department of Taxation
Location: Westmoreland
Agency Website: https://www.tax.virginia.gov/work-with-us
Recruitment Type: Agency Employee Only - A
Job Duties
The Virginia Department of Taxation’s (Virginia Tax) Office of Customer and Taxpayer Services is seeking a team member with a strong background to serve as an Agency Management Analyst for Special Taxes and Services. This position will learn and perform a variety of analytical duties in support of each of the three (3) teams that make up Special Taxes and Services: Miscellaneous Tax Unit, the Nonprofit Exemption/Bank Franchise Tax Unit, and the Tax Credit Unit. These duties will include, but not limited to a wide range of services, projects, and initiatives for each of the Special Taxes and Services teams.
In this role, you will:
Provide technical and analytical support through research, data collection, reporting, and statistical analysis. Maintain and update databases, assist with legislation implementation, and resolve functional defects and issues related to Advantage Revenue.
Perform specific duties based on work unit assignments, including administering procedures, data entry, data review for accuracy, and providing high-quality customer service.
The anticipated salary range is up to $55,000.00
This position is eligible for a hybrid telework schedule with 2 days remote and 3 days in office per week.
This position will be located in Richmond, Virginia at our Westmoreland location.
Please note that only current Virginia Tax employees will be considered for this position.
As a member of the Virginia Tax team, you can expect additional benefits such as:
• Job stability and quality of life! Enjoy your work/life balance with flexible schedule options and up to two days of telework per week.
• 12 Paid State holidays on top of vacation, sick, volunteer, and personal leave!
• Comprehensive and affordable health benefits.
• Got student loans? You may be eligible for the Public Service Loan Forgiveness program.
• Participation in the Virginia Retirement System, VA 457 Deferred Comp, and more.
At Virginia Tax…
We are dedicated, resourceful individuals who strive to exceed our customers’ expectations. Not only do we serve the public, but we are also the public. We are a part of a community that cares about and celebrates each other, who promote opportunities for growth within a stable environment, and support a healthy work-life balance.
What we do matters. So do you.
Minimum Qualifications
Ability to research and gather data from inquiries within our proprietary accounting system, compile results, and solve problems, using a variety of research and analytical methodologies
Proficiency with Microsoft Office products, including demonstrated experience formulating extensive spreadsheets in Excel; and creating and maintaining databases and running queries in Access required
Basic knowledge of accounting concepts and principles
Strong organizational skills to include multi-tasking and prioritizing effectively
Successful project management experience including meeting established deadlines
Ability to communicate effectively, orally and in writing, and provide quality customer service for both internal and external customers
Ability to work independently and as part of a team with minimal supervision.
Ability to work in a fast-paced, time-sensitive environment is essential
Additional Considerations
Working knowledge tax, accounting or financial systems, software or applications
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
All Virginia Tax employees must be current with filing their Virginia state tax returns ensuring they were filed in compliance with established laws, rules and regulations.
Selected candidate(s) will be required to consent to and successfully pass a background investigation which includes fingerprint-based criminal history, tax compliance, and DMV driving record (if applicable) checks.
The selected candidate will be prohibited from performing tax or accounting services for compensation during or outside business hours.
Virginia Tax is an equal opportunity employer that values diversity in the workforce. All qualified applicants are afforded equal opportunities without regard to race, sex, color, national or ethnic origin, religion, genetics, age, veteran status, political affiliation, or disability. Reasonable accommodations are available to applicants with disabilities, if requested, during the application and/or interview process. If accommodations are needed, please contact Human Resources at (804) 786-3608.
Virginia Tax is committed to providing equal opportunity to disabled individuals and willing to provide reasonable accommodations to enhance opportunities for individuals with disabilities.
Virginia Tax participates in E-Verify.
Consideration for an interview is based solely on the information within the application.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Contact Information
Name: Virginia Tax Talent Acquisition Team
Phone: 804-786-3608
Email: hroffice@tax.virginia.gov

The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.