Job Description

Drive,
connect, and support your community — all in one role.

Are you motivated by making a real difference in people’s lives?

At FOCUS Connect, we don’t just provide care — we walk alongside people to build
confidence, grow skills, and support independence.

We’re looking for Support Workers with group-based experience who are passionate about diversity, inclusion, and creating culturally safe environments, and who can also drive (12-seater or larger vehicles) to support our cultural, multicultural, and social support groups across South West Sydney.

You’ll be supporting people from a wide range of backgrounds, helping create welcoming
spaces where everyone feels connected, valued, and part of their community.

If you bring energy, care, and purpose to your work — and want to see the impact you make
every day — we’d love to hear from you.

Why Join FOCUS Connect?

• Meaningful work that creates real connection and impact
• Flexible hours and local, community-based shifts
• Supportive, inclusive, and multicultural team
• Opportunities for training, development, and growth
• Be part of a trusted organisation supporting the community for over 42 years

About the Role

This is a unique and rewarding role combining support work, group facilitation, and
transport, helping older people stay active, socially connected, and engaged in their community.

You will support a range of cultural-specific, multicultural, and social groups,
creating welcoming environments where people feel a genuine sense of belonging.

Your day may include:

• Transporting clients to and from group programs
• Driving FOCUS Connect vehicles (12-seater or larger where licensed)
• Supporting safe boarding, travel, and drop-off
• Facilitating and supporting group activities
• Encouraging participation, connection, and inclusion
• Providing companionship and emotional support
• Assisting with light personal care or daily activities where needed

What You Bring

• A genuine passion for making a difference in people’s lives
• A caring, reliable, and community-focused approach
• Strong communication and interpersonal skills
• Experience (or interest) in Aged Care, Disability, or Community Services
• Confidence working with diverse communities
• Ability to engage and support people in a group setting

Essential Requirements

• A genuine commitment to diversity, inclusion, and culturally safe practice – we support people from over 80 cultural backgrounds through dedicated language groups (Arabic, Vietnamese, Chinese, Italian, Spanish, Mauritian, Filipino, Lao, and Egyptian), as well as multicultural programs and individual support
• Experience in group-based programs or community transport
• Current NSW Driver’s Licence and ability to drive a 12-seater bus
• Current First Aid & CPR
• National Police Check & Working With Children Check
• Clear driving record
• Proof of working rights in Australia
• Smartphone for rostering

Desirable (but not essential)

• Multilingual capability
• Experience driving larger vehicles (e.g. 22-seater)
• Aged Care or Community Services Cert III or above

About Us

FOCUS Connect is a registered not-for-profit charity supporting people across children,
youth, family, aged care, and disability services.

Our work is guided by our values:

• Connection – We build trusted relationships that strengthen people and communities.
• Inclusion – We create culturally safe and inclusive environments where every person feels valued and belongs.
• Creativity – We think differently to support independence and meaningful outcomes.

We focus on individuality and connect people to the supports that help them live fully —
their way.

Ready to Apply?

Submit your resume via Seek.

For more information, contact: hr@focusconnect.org.au
Subject: Support Worker – Social Support Groups