This role is hybrid and requires on-site presence 3 times per week.
Coordinate the relationship between GMICA and the dealer network in Aftersales data requirements & reporting, ensuring alignment with GM policies according with due dates and time frame defined.
Lead monthly aftersales market reviews, manage the aftersales marketing budget, support pricing and promotional actions, and build annual and monthly sales forecasts.
Monitor wholesale and retail performance through BI and SAP tools, including orders, billing, back orders, pricing, availability, inventory, and month-end sales mix compliance.
Standardize and optimize aftersales processes, manage special projects, and provide reporting and Power BI support across Colombia, Peru, and Chile.
Execute the parts commercial strategy with assigned distributors, supervise sales and inventory performance, ensure compliance with brand standards, and identify growth opportunities.
Advanced English, advanced Microsoft Office, advanced Power BI, and strong digital tool proficiency.
Technical knowledge of automotive parts, inventory management, negotiation, customer management, sales and marketing strategies, automotive market dynamics, and KPI management.
3+ years of experience in technical, administrative, or commercial roles.
University degree required, preferably in Mechanical or Automotive Engineering.
Strong interpersonal skills, organization, teamwork, ability to work under pressure, and learning agility.
Experience working with dealer or distributor networks in aftersales, parts, or service operations.
Experience building dashboards, reports, and business presentations for commercial decision-making.
Exposure to pricing, forecasting, inventory planning, and incentive program management.
Regional coordination experience and the ability to work cross-functionally with internal teams, suppliers, and the dealer network.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
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