• 
  Plan, implement, and monitor global after-sales
  service programs
  (MBS, MBC, Valet, etc.) to
  ensure consistency and quality across all regions.
• 
  Identify and negotiate partnerships
  for EV charging services in North America and Europe; propose
  collaboration models to enhance customer convenience.
• 
  Develop and control timelines
  for corrective action programs and recall campaigns in each market,
  ensuring compliance with regulatory requirements and company standards.
• 
  Collaborate
  with cross-functional teams to ensure smooth execution of global service
  initiatives.
• 
  Prepare
  periodic reports on service performance, partner engagement, and campaign
  progress for senior management.

Requirements

• 
  Bachelor’s
  degree in Automotive Engineering, Business Administration, or related
  field.
• 
  Minimum
  5–7 years of experience in after-sales service management, preferably in
  the automotive industry.
• 
  Strong
  knowledge of global service operations and regulatory compliance.
• 
  Proven
  experience in partnership development and negotiation.
• 
  Excellent
  project management and organizational skills.
• 
  Strong
  communication and leadership abilities
• 
  English
  fluency required.