About This Role
Working closely with Production, Shipping and Customer Service teams, this role is responsible for planning and coordinating production schedules, monitoring inventory levels, and ensuring that all materials and resources are available to meet production & on-time shipping goals.
Capture & maintain demand requirements from multiple sources to ensure full coverage of all aftermarket, engineering & intercompany requirements
Maintain accurate production schedules ensuring alignment with plant capacity, available materials and on-time delivery goals
Coordinate and manage the flow of materials from staging warehouses to production facilities (ensure production schedules are “Clear-to-Build”)
Identify root cause of material shortages and escalate appropriately
Maintain lead-times for all replacement components ensuring alignment between Charlotte plant and Replacement Components warehouse
Track appropriate metrics to drive results and continuous improvement including On-Time Delivery and Production/Shipping attainment
Maintain Continuous communication on production status & transfer/sales order availability dates to relevant stakeholders in planning & customer service
Promptly address order expedite requests ensuring clarity on resolution date of bottleneck materials and/or resources
Work closely with plant shipping department to troubleshoot issues impacting timely execution of order fulfillment
Develop & maintain standard process documentation for all facets of role
Required Qualifications
Bachelor’s degree
5+ years of experience in planning or supply chain management
5+ years of experience working with an ERP system (i.e. SAP)
Preferred Qualifications
Bachelor’s degree in supply chain management or business
Organized, proactive, detail-oriented & able to work under pressure
Analytical and problem-solving skills
Proficient in SAP ECC & Microsoft Office Suite (primarily Excel)
English communication (written and verbal)
Interpersonal skills
Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.
