Job Description

Position Summary

The Aftermarket Parts ECN Coordinator is responsible for managing and coordinating Aftermarket Parts Engineering Change Notifications (AP ECNs) throughout the product lifecycle. This role ensures the accurate transfer, maintenance, and governance of service parts information from Global Engineering and Manufacturing ERP systems into Aftermarket Parts systems.

The ideal candidate will possess a strong technical understanding of HVAC/R equipment, including Water-Cooled Chillers, Air-Cooled Chillers, and Industrial Refrigeration systems, along with expertise in Engineering, Manufacturing, and Service Bills of Material (BOMs). This position requires a self-motivated professional capable of independently driving projects, collaborating across functions, and ensuring data accuracy to support aftermarket sales, serviceability, and business growth objectives.

Key Responsibilities

Aftermarket Parts Lifecycle Management

• Manage and maintain accurate service parts lifecycle data across multiple enterprise systems.
• Evaluate and process Aftermarket Parts Engineering Change Notifications (AP ECNs) to ensure timely implementation and system alignment.
• Coordinate the transfer of engineering and manufacturing changes into Aftermarket Parts platforms and databases.
• Maintain data integrity and consistency across ERP, PLM, and aftermarket systems.

Technical Data and BOM Management

• Interpret Engineering, Manufacturing, and Service Bills of Material (BOMs) to support aftermarket parts and service requirements.
• Validate serviceability and parts applicability for HVAC/R products throughout their lifecycle.
• Support ERP system configuration and parts master data management related to aftermarket support.

Cross-Functional Collaboration

• Partner with Engineering, Manufacturing, Product Management, Marketing, Service, and Supply Chain teams to develop and execute aftermarket parts strategies.
• Provide technical guidance regarding service parts structures, supersessions, substitutions, and lifecycle transitions.
• Support communication and implementation of product changes affecting service parts availability and documentation.

Project Execution

• Support in aftermarket parts initiatives and continuous improvement projects.
• Track project milestones, deliverables, and timelines to ensure successful completion.
• Identify opportunities to improve processes, data quality, and system efficiencies within aftermarket parts operations.

Required Qualifications

• Degree in Engineering, Engineering Technology, Supply Chain, Business, or a related technical field, or equivalent experience.
• Experience working with Manufacturing ERP systems such as SAP, MAPICS, Windchill, or similar enterprise platforms.
• Strong technical knowledge of HVAC/R equipment, including:
• Water-Cooled Chillers
• Air-Cooled Chillers
• Industrial Refrigeration Systems
• Experience managing Engineering, Manufacturing, and Service Bills of Material (BOMs).
• Strong analytical, organizational, and project management skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Excellent communication, collaboration, and problem-solving abilities.

Preferred Qualifications

• Degree in Engineering, or a related discipline.
• Experience supporting aftermarket parts operations, service engineering, or product lifecycle management.
• Knowledge of Product Lifecycle Management (PLM) systems and data governance principles.
• Experience with engineering change management processes and configuration control.

Understanding of service parts catalog structures, lifecycle planning, and aftermarket business