Job Description
DUTIES & RESPONSIBILITIES:
- Enter pricing details and cost information into customer estimates and quotations within D365.
- Review, revise, and prepare customer estimates for approval and distribution.
- Communicate estimates, revisions, and supporting documentation to customers in a timely and professional manner.
- Open and process sales orders following customer acceptance of estimates.
- Create, organize, and maintain project files and supporting documentation.
- Ensure all project records, estimates, orders, and correspondence are properly maintained and readily accessible.
- Track project status and maintain accurate administrative records throughout the project lifecycle.
- Monitor order budgets, costs, and profit margins.
- Assist management in tracking project financial performance and identifying budget variances.
- Work closely with project managers and accounting personnel to ensure accurate cost tracking and reporting.
- Maintain NOV time reporting records for employees.
- Process and track employee vacation, sick leave, and other time-off requests.
- Ensure employee time entries are submitted accurately and in accordance with company policies and procedures.
- Provide general administrative and operational support to the Aftermarket team.
- Comply with all applicable company and corporate policies, procedures, and programs, including but not limited to process maps, support processes, safety requirements, and environmental regulations.
- Perform assigned duties under the direction of the Aftermarket Manager or designated representative and contribute as an effective member of the team.
- Report problems, concerns, or issues encountered to the Aftermarket Manager or designated representative for resolution.
- Participate in continuous improvement initiatives to enhance departmental efficiency and customer service.
- Perform other duties and responsibilities as assigned.
SKILLS & EXPERIENCE REQUIRED
- High school diploma or GED preferred.
- Minimum 5 years’ experience in office environment.
- Proficient with Microsoft Word, Excel, Omega
- Ability to multitask and show attention to detail.
- Good organizational and communication skills required.
- Ability to work with a diverse group of employees and departments.
COMPETITIVE BENEFITS (visit usbenefits.nov.com for more information about our benefits offerings)
- 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
- Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.
- FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
- FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
- FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
- All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
- All regular full-time employees receive up to 11 paid holidays per year.