Job Description

BRIEF DESCRIPTION

The role of the Aftermarket Equipment Specialist is to provide professional service and support for Kurita America’s General Water and Equipment customers, and the Kurita America internal customers by performing equipment inspections, repairs and maintenance of both Kurita America equipment and equipment manufactured by others. The Aftermarket Equipment Specialist will work within company, industry, trade, municipal and customer guidelines and will follow established procedures when representing Kurita America.

Job Title: Aftermarket Equipment Specialist

Location: Brooklyn Park, MN

Pay: $25-30/hour

Responsibilities

• Comply with all safety policies, practices and procedures. Develop and maintain safe practices aligned with company and customer site safety requirements.
• Perform on-site customer training, troubleshooting, repairs, and preventive/corrective maintenance on Kurita America and third-party equipment and related components.
• Collaborate with and support the Aftermarket Sales Team through dedicated refurbishment scoping trips and sales trips to secure business.
• Work in tandem with Aftermarket Sales Team to provide custom solutions and propose upgrade & refurbishment work in accordance with field findings.
• Support customers and Field Sales Representatives through solution-oriented communication provide technical recommendations, provide responsive on-site and phone support.
• Collaborate across engineering, project management, production, field service, and sales to execute site activities, resolve issues and escalations, support manufacturing and customer projects, and ensure timelines are met across the General Water and Equipment division.
• Maintain accurate documentation (service, repair, warranty, and maintenance records); ensure safety compliance; and manage tools/materials calibration plus defective-parts processing/returns.
• Perform other related duties and responsibilities as assigned to support departmental and business needs.

Qualifications

• Education: Associates degree in a technical field or equivalent is preferred or minimum of (5) years’ experience in a related field or an equivalent combination of education and experience.
• “Hands on” experience with Electro-Mechanical services, pneumatics, hydraulics, AC/DC motor control, PLC’s, VFD’s, and Pump Systems. Must be able to read and follow SOPs, blueprints, manuals and other technical materials.
• Must be able to travel up to 50-79% of the time in the U.S. and Canada. Travel includes single day and multiple day trips requiring overnight stays near the work site area. Must maintain valid Driver’s License and Passport. Ability to work overtime may be necessary as workload dictates. This may include weekdays or weekends.
• Excellent written and oral communication skills and must be self-motivated with ability to work & think well independently

Equal Opportunity Employer, including Veterans and Individuals with Disabilities