ABOUT US
At Right at Home, we are committed to making a positive impact in the lives of our clients, caregivers, and community. We are proud to be recognized as a Certified Great Place to Work and are dedicated to building a supportive team environment where employees are valued, respected, and empowered to make a difference.
If you are organized, compassionate, calm under pressure, and enjoy helping others, we would love to have you join our team!
Location: Sioux Falls , SD (must be located within 30 miles of Sioux Falls – Not Remote)
**WELLSKY SCHEDULING EXPERIENCE BONUS!!!!!
COMPENSATION & BENEFITS
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Pay: $17-$20/hour, based on active hours worked. (Active work time includes managing calls, coordinating caregiver coverage, resolving scheduling issues, and providing direct client care when needed) on call pay is $3/hour (this is paid for each shift worked)
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Schedule: every 3rd weekend: Friday at 4pm to Monday at 8am. Additional weekday evening/night coverage as needed: 4pm to 8am. Holiday rotation coverage required, occasional additional after-hours coverage may be available.
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Weekly Pay: Direct deposit for your convenience
The On-Call Scheduler plays a critical role in ensuring our clients receive uninterrupted care outside of regular office hours. This position is responsible for managing caregiver call-offs, coordinating replacement coverage, communicating with clients and caregivers, and making real-time decisions to support safe and reliable care.
The ideal candidate is compassionate, dependable, organized, and able to work independently while handling time-sensitive situations. This person must be comfortable communicating by phone with clients, families, and caregivers while providing excellent customer service and maintaining a positive attitude.
In rare situations involving a critical client shift where all other staffing options have been exhausted, the On-Call Scheduler must be willing and able to report to the client’s home and provide care to ensure the client is not left without support.
This position supports clients throughout the Sioux Falls, Brookings, Vermillion, and Mitchell areas.
DUTIES & RESPONSIBILITIES
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On-Call Management: Respond promptly to caregiver call-offs and manage shift scheduling during after-hours.
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Shift Coordination: Secure replacement caregivers for open shifts to ensure uninterrupted client care.
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Communication: Maintain clear and professional communication with caregivers, clients, and management.
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Record Keeping: Document all call-offs, schedule changes, and shift coverage details accurately.
QUALIFICATIONS
- **WELLSKY SCHEDULING EXPERIENCE ENCOURAGED!!!!!
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Education: High School Diploma or G.E.D certificate preferred.
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Experience: 1 year of caregiving experience or relevant certifications (CNA, HHA, HCA, PCA preferred but not required).
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Background Check: Ability to pass a criminal background check.
- Excellent phone etiquette and communication skills
- Strong organization, attention to detail, and follow-through.
APPLY NOW
Ready to make a difference?
Click APPLY on Indeed to start your journey with us and join a team that values your skills and dedication.
EQUAL OPPORTUNITY EMPLOYER
Right at Home is an equal opportunity employer that celebrates, supports and promotes diversity and inclusion. We will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable law.
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Right at Home’s mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this promise with each visit. We couldn’t do it without having the Right People Our care teams are passionate about serving their clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That’s where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and focused on improving the quality of life for others.
If you decide to become a member of Right at Home, we commit to deliver the following experiences when you partner with us:
- We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
- We promise to coach you to success. We’re always available to support you and offer you tips to be the best at delivering care to clients.
- We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients.
- We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay including travel time and mileage pay between clients.
