Job Description

The Team and the Role

INDUS is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data Analytics. At INDUS, we believe in the value of the INDUS team. Together we deliver exceptional customer service, foster a growth and support-centered work environment, and focus on how we can give back to the communities that we serve. Empowering our employees starts on day one and creates an environment full of innovation and promise. By offering mentorship and robust Training and Development opportunities, INDUS continues its pursuit to be the Employer of Choice.

Reporting to the Program Manager, the Aegis Fleet Readiness Ship Liaison will provide engineering, technical, and supportability analysis support for TICONDEROGA (CG 47) Class cruisers, ARLEIGH BURKE (DDG 51) Class destroyers, and Aegis Shore sites. The Ship Liaison serves as a direct advocate for assigned Aegis units within the technical community by coordinating Fleet requests, monitoring readiness issues, and driving technical and logistics actions to resolution for the fleet on behalf of Naval Surface Warfare Center (NSWC), Port Hueneme Division (PHD).

This position is located in Port Hueneme, CA.

What You'll Do

• Maintain daily contact with assigned Aegis units and serve as a primary conduit for Ship’s Force technical and logistical requests.
• Coordinate responses to Fleet requests and drive reported issues to resolution by engaging Subject Matter Experts (SMEs), Program Manager
• Representatives (PMRs), waterfront stakeholders, and other technical support organizations.
• Provide after-hours and weekend support for emergent requests affecting operational missions when required.
• Track and report Casualty Reports (CASREPs) and overall AEGIS equipment status on a daily basis.
• Verify parts status for Whiskey requisitions using designated logistics and readiness tools, including Priority Material Office (PMO), OneTouch, and related systems as applicable.
• Identify logistical obstacles, coordinate support actions, and maintain current readiness information in the Fleet Readiness Database.
• Review daily AegisTT 24/7 Distance Support watch reports and coordinate with watchstanders to ensure Fleet requests are being tracked and actioned.
• Assess operational and mission readiness impacts in coordination with SMEs and provide recommendations to improve Fleet readiness.
• Develop, update, and present readiness status briefings by interfacing with ships, department technical experts, and the broader logistics and technical community.
• Ensure department and program support activities comply with established policies, procedures, guidelines, and overall program objectives.
• Apply for and maintain SIPR access and use classified systems appropriately to support Fleet readiness and reporting requirements.
• Bid and proposal support if requested.
• Other duties as assigned.

What We're Looking For

Required Qualifications:

• An active secret clearance is required to be considered for this position.
• HS Diploma required. Technical school diploma, associate degree, equivalent military training, or relevant experience supporting Navy combat systems, shipboard operations, fleet readiness, logistics, maintenance, or technical support environments required.
• Five (5) years of experience providing similar support duties in a U.S. Navy Aegis or similar environment.
• Ability to obtain and maintain SIPR access and comply with applicable classified system, releasability, disclosure, and security requirements.
• Ability to work on-site at a Government facility in Port Hueneme, CA and provide after-hours or weekend support for emergent operational mission requirements as needed.
• Ability to communicate professionally with Fleet units, Ship’s Force, SMEs, PMRs, waterfront stakeholders, and technical/logistics support organizations.
• Ability to track technical and logistics issues, follow up on open actions, maintain readiness information, and support status reporting with a high level of accuracy.
• Must possess basic computer literacy and data entry skills.
• Demonstrated proficiency in Microsoft Office applications (to include MS Word, Excel, PowerPoint, etc.).
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Demonstrated problem-solving skills.
• Must possess strong time management skills.
• Must be able to work in a fast-paced, changing, and challenging environment.
• Travel Required ~10% travel required.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Desired Qualifications:

• Experience with U.S. Navy, Aegis, combat systems, shipboard maintenance, Fleet liaison, waterfront support, logistics, or readiness reporting experience.
• Experience supporting TICONDEROGA (CG 47) Class cruisers, ARLEIGH BURKE (DDG 51) Class destroyers, Aegis Shore sites, or other Navy surface combatant platforms.
• Experience reviewing, tracking, or coordinating CASREPs, readiness status, equipment status, operational message traffic, or Fleet technical assistance requests.
• Experience using PMO, OneTouch, Fleet Readiness Database, SIPR-based tools, classified websites, logistics systems, or other readiness tracking systems.
• Experience coordinating parts status, Whiskey requisitions, logistics obstacles, and technical resolution actions with SMEs and waterfront stakeholders.
• Ability to analyze readiness impacts, identify trends or recurring issues, and recommend actions to improve Fleet readiness and mission support.
• Current or prior SIPR access and familiarity with classified reporting environments.

Physical Requirements:

• Must be able to remain seated in a stationary position 50% of the time. Must also be able to alternate between sitting, standing, and walking.
• The work requires some physical exertion, such as long periods of standing, or recurring and considerable walking, stooping, bending, crouching, and climbing such as performing regular shop activities, inspections, or to observe and study operations in an industrial or comparable work area, or on-board ships, submarines, and/or in weapon facilities.

INDUS aims to provide a competitive compensation package, including a strong pay for performance rewards approach. The expected base pay range for this position is $80,000 - $100,000. This position is eligible to participate in our corporate 401(k) and Employee Stock Ownership Plan (ESOP) programs, and may be eligible for performance bonuses, and other rewards and benefits (see more about our compensation package and benefits offered at Culture @ INDUS | INDUS Technology). The pay range for this role considers job-related knowledge, skills, work location, education and training, and certifications. To drive fair pay practices for employees, INDUS conducts regular comparisons across our employee groups and the industry.

INDUS is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

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