Job Description

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

As a B2B Sales Executive managing an existing client portfolio, you will be responsible for nurturing long-term relationships with current clients, ensuring their satisfaction, and identifying opportunities for growth. This includes acting as a trusted advisor, understanding client needs, and delivering tailored solutions that align with their business goals. You will lead the commercial management of your accounts, ensuring timely follow-up, effective communication, and the achievement of monthly sales targets through cross-selling and upselling strategies.

You will also be expected to develop strategic account plans, coordinate with internal teams to deliver seamless service, and monitor account performance to ensure continued value delivery. Your role will involve onboarding support, training, and proactive engagement throughout the client lifecycle. Success in this role requires strong communication skills, a consultative sales approach, and the ability to thrive in a dynamic, fast-paced environment.

Come be a part of our team! You’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• Bachelor’s degree in business administration, Marketing, Finance, or a related field.
• Additional certifications or coursework in consultative selling, account management, or CRM tools are considered a plus.
• 2–4 years of proven experience in B2B sales, preferably in services, technology, or financial solutions.
• Demonstrated success in meeting sales and client retention targets.
• Experience managing existing client portfolios, including renewals, upselling, and relationship development.
• Ability to identify growth opportunities within accounts and propose tailored solutions.
• Proficiency in CRM tools (Salesforce Is a plus) for managing client interactions and tracking performance.
• Strong communication and negotiation skills, both written and verbal.
• Analytical mindset with the ability to interpret KPIs and client behavior trends.
• Customer-centric and consultative approach to sales and relationship management.
• Ability to collaborate cross-functionally with product, marketing, and support teams.
• Self-driven, organized, and adaptable to dynamic environments.
• Knowledge of the credit reporting industry is a plus.
• Experience in managing business areas related to credit management, collections, or risk is highly desirable.

Impact You'll Make:

• Key Responsibilities in Managing Existing B2B Client Portfolios
• Account Management: Maintain strong, ongoing relationships with existing clients, serving as their primary point of contact.
• Growth Opportunity Identification: Identify cross-selling and upselling opportunities by proposing tailored solutions based on evolving client needs.
• Strategic Account Planning: Develop account plans for key clients, setting growth objectives and retention strategies.
• Internal Collaboration: Coordinate with product, marketing, and support teams to deliver integrated solutions aligned with client expectations.
• Performance Monitoring and Analysis: Track account performance, prepare sales reports, and analyze market and competitor trends to anticipate client needs.
• Client Satisfaction and Retention: Ensure high levels of satisfaction through effective communication, proactive support, and continuous improvement initiatives. Contract Renewal Management: Oversee and facilitate contract renewals to ensure uninterrupted service and favorable terms.
• Ongoing Client Training: Provide regular updates and training sessions on new products, features, or relevant changes.
• Risk Management and Churn Prevention: Identify early signs of dissatisfaction and implement personalized retention strategies.

#LI-Hybrid #LI-AR2

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

AE II, Account Dev - Direct Sales