Job Description

Job Location: Davenport - Lombard Office - Davenport, IA 52804We are Family Resources
Family Resources is a nonprofit social services agency founded in 1849. Our mission is to support successful lives to build strong communities. Family Resources values safety, integrity, trauma-informed care, partnerships, and dignity and respect.
Employee Benefits:
- 32-hour work week
- Affordable health, dental, and vision insurance; short-term disability (employer covers most of the premium)
- Long-term disability and life insurance (fully paid by employer)
- Paid time options:
- - 8 to 16 hours of PTO each month, based on education/experience; PTO rolls over each year up to 320 hours
- - 24 hours of personal time*
- - 40 hours of self-care time*
*Prorated at date of hire and resets each January 1
- Longevity leave: after 10 years of full-time employment, employees receive 8 paid weeks off without using other leave
- 12 paid holidays
- 401(k) with 50% employer match up to 10%, plus financial planning guidance
- Pet insurance options
- $25.00 monthly cell phone reimbursement
- $0.50 mileage reimbursement per mile
- Employee Assistance Program (EAP)
Other Extras
- Work-life balance
- Employer qualifies for Public Student Loan Forgiveness
- Efficient, inclusive, flexible, trauma-informed work environment
- Manageable workloads
Our Approach
Family Resources uses the Entrepreneurial Operating System (EOS).
When hiring, we consider The Head, The Heart, and The Briefcase.
- We ensure you:
- - Are you the right person for the right seat
- - Understand the role, want the role, and have the capacity to perform the role
- - Align with agency values
- Your ideal life with EOS means:
- - Doing work you love that energizes you
- - Being around people you enjoy and can be authentic with
- - Making a meaningful impact
- - Being compensated appropriately
- - Having time for personal passions
We operate by strengthening six key components: Vision, People, Data, Issues, Process, and Traction.
Individuals Who Thrive at Family Resources:
- Live our values and understand the work goes beyond a job
- Engage in self-reflection
- Advocate for themselves
- Practice humility and recognize collaboration
- Display patience
- Value feedback
- Work effectively both independently and as part of a team
- Draw on lived experience and reflective learning

Qualifications:
- - Education Required: Open.
- - Education Preferred: Bachelor’s degree in a related field.
- - Experience Required: Open.
- - Experience Preferred: 3 years of related human services field work preferred.
- - Valid driver’s license in good standing and vehicle with appropriate auto insurance required.  Must be able to pass the motor vehicle record background check.
Position Specifics
- Standard schedule reflects a 32-hour work week
- Position hours: Monday through Thursday, 8:30 a.m. to 5:00 p.m., with rotating day, night, and weekend on-call
- Employment Type: Full-time
- Classification: Nonexempt hourly, $27.87 per hour (estimated annual earnings: $46,375.68)
- Benefits: Comprehensive benefits package available
- Service Area: Scott, Muscatine, Louisa, Clinton, and Jackson Counties (Iowa)
- Primary Location: Davenport, Iowa
- On-Call Requirements: Rotating schedule as assigned
Position Details
The Advocate - Sexual Abuse provides comprehensive services to survivors of sexual abuse in Scott, Muscatine, Louisa, Clinton, and Jackson Counties. Responsibilities include advocacy, case management, emotional support, support groups, and safety planning.
The advocate provides support in medical facilities, within the legal system, and in community settings as appropriate. Collaboration with community partners is essential to ensure survivor needs are prioritized.
This position participates in a 24-hour on-call rotation for Survivor Services, covering day, night, weekend, and holiday shifts across all five counties. Reliable transportation and proof of auto insurance are required.
This role operates under the direction of the Supervisor - Braking Traffik and Iowa Sexual Abuse and Domestic Abuse. A flexible schedule may be needed, including evenings, weekends, and holidays.
As a Member of Family Resources, Your EOS Leader Will:
- Give clear direction
- Provide necessary tools
- Act with the greater good in mind
- Delegate appropriately
- Understand your role and how you support the organization
- Set clear expectations
- Communicate effectively
- Hold effective meetings
- Meet with you one-on-one each month
- Recognize and reward performance