Entegris is currently seeking anindividualto join our Business Operationsteamat our Kulimlocation.

TheBusiness Operations Advisor roleis responsible for supportingcustomers and colleagues withmaterial/documentation and orderstatus This role will build strong working relationships across the organization, developing partnerships tohelpprovide answers and direction toour customers Therolewill report directly to theSr. Manager of Business Operations 

WhatYou’llDo

• Responsible forproviding feedbackto customer inquiries via email and phone interactionsrelated toorderstatus

• Provide quotations,reviewpurchase orders,and provide feedback to customers within 24 hours

• Responsibleforunderstandingdatemanagementand coordination withthe planningdepartment execution of ordersandon-time shipments

• Generateaccurate and comprehensive documentationsuch as order confirmation, proforma invoices, proof of delivery,etc.

• EnsureKPIsare beingtracked and actioned,andprovide feedbackif objectives areat risk.

• Provide customers with necessarydocumentationwhichiscreated by the Engineering and Quality Departments (Installation, Schematicand Piping and Diagram Drawings along with Product Manuals, Specification,Quality Documentation Packages)

• Responsible for updating and uploading information into customer databases.

• Investigate and respond to requests for expediting shipments fromCustomers, Sales and Product Management

• Foster and maintain relationships with internal and external customers. Effectively collaborate with Sales,Planning, Production, Logistics and other cross-functional areas to ensurecritical customer needs are met.

• Actively engage in proactive communicationswith Product Management, Account Managers, and Customer Enablement teams.

• Understand and adhere to company policies and proceduresto ensure informed decisions are made accordingly.

• Help enhance business processes aimed to improve efficiency and reduce transaction times.

• Any other duties as assigned.

WhatWeSeek

• Bachelor’s degree with a minimum of 1year experiencein acustomer-facingrole,or3 years ofrelevant experience

• Strong communication skills and service-oriented mindset

• Familiarity with SAP preferred or previous experience with other ERPsystems

• Mature, independent,accountable andpossesses a strong sense of ownership

• Ability to work effectively as part of a team andaccept directionand feedback

• Accuracy, strategic thinking and critical thinking skills

• Willingness to learn and strive for excellence through continuous improvement

• Capable of independent problem solving and critical thinking

Why Work at Entegris

Lead. Inspire. Innovate. Define Your Future.

Not everyone who works for a global company shares the same background,experiences and perspectives. We leverage the differences of our employees to bringnew ideas to the table. Every employee throughout the company isencouraged to share input on projects and initiatives. Our decision-makingprocess is truly a collaborative effort as we realize there are leaders at everylevel of the organization. We put our values at the core of how we operate as anorganization — not just when it’s convenient, but in a lasting and meaningfulway. We want the time and energy you spend here to have a positive impact onyour life inside and outside of the office.

WhatWeOffer

Ourtotalrewardspackagegoesaboveandbeyondjustapaycheck.Whetheryou’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

• Competitive Contractual and Profit-Sharing Bonuses: Rewarding your hard work and dedication.

• Comprehensive Health Insurance: Tailored packages to meet your individual needs.

• Generous Paid Public Holidays: Enjoy 17 days off to celebrate and relax.

• Empowering PTO Policy: Take the time you need to recharge and come back refreshed.

• Education Assistance: Support for your continuous learning and development.

• Values-Driven Culture: Work with colleagues who embody People, Accountability, Creativity, and Excellence.

Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.

At Entegris we are committed to providing equal opportunitytoall employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.