Job Description

Job Purpose

To lead Asia projects and ensure the implementation of process changes in respective region/geography.

To lead the continuous improvement drive in respective region/geography. Implement Global Standards/Program across Asia

Roles & Responsibilities

Functional

• Manage successful rollout of transformation solutions within the assigned region.
• Facilitates the ongoing business improvements from Order to Cash (OTC) to improve KPIs and productivity.
• Responsible on coordination with global counterparts in relation with the business improvement strategies.
• Drives standardization and compliance to global blueprint.
• Responsible on working closely with Regional Operations & Engineering directors and Global Business Service Centers to identify improvement projects.
• Establish metrics to monitor profitability and revenue analysis.
• Dive deep, recommend and own solutions to drive outcomes from root-cause analysis to uncover core issues through direct observation, facts, and data. Study customer escalations and develop a deeper understanding of operation imperfections. Be skeptical when metrics and anecdote differ.
• Manages the day to day analysis and optimization of an organization’s business process in order to improve overall organization performance.
• Work with key stakeholders to understand processes, root causes and outcomes. Create metrics and audit processes to ensure established goals are met and process improvements are sustained.
• Coordinates studies of operational and performance data and identifies opportunities to align business processes with information technology, documentation, physical and financial flows.
• Partner with Business teams to resolve upstream issues that impact customer experience.
• Lead internal efficiency and productivity initiatives.
• Document details of AS IS business processes, support the definition of TO BE processes, in line with the global target model and the local requirements.
• Standardize logistics processes and harmonize target performances, in line with APLL Operational targets and business needs.
• Expert on LEAN Manufacturing methodologies and in-depth knowledge of other Continuous Improvement methodologies along with practical experience with their application.
• Be the subject matter expert on projects requiring adjustments to ongoing processes.

People

• Mentor and develop employees to assume leadership positions in the company and build talent paths for key performers regionally/globally
• Through an exemplary leadership develop a culture of Accountability by setting and managing clear objectives and KPIs.
• Management of the resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
• Collaborative Leadership: Collaborate with Sub regional directors and country managers to achieve cost saving targets.

Finance

• Ensures the achievement of financial and business objectives and goals across the own functional teams. Effectively manages functional budgets and takes appropriate actions to control and reduce costs and optimize investments. Upholds and enforces the Company’s financial standards and policies.
• Prepare and submit annual budget to top management; control, monitor and report results monthly to achieve budget targets.

Key Result Areas

• Boosts productivity – reduces QA issues and drive YOY productivity target.
• Improves processes & service quality – leading to continuous cost reduction to achieve competitive cost to serve.
• Creates a competitive advantage – give your organization an edge over others in your industry.
• Encourages grassroots input – every idea is valued, whether from a frontline team member or supervisor.
• Increases teamwork – helps remove section/department silos and increase collaboration.
• Enhances creativity – challenges staff to solve problems and think outside the box.

Qualification Graduate of Industrial Engineering or any business-related course, with MA degree is an advantage. Requirements

• Minimum of at least 8+ years of proven project management and continuous improvement experience, preferably in the logistics industry.
• Experience in managing order to cash process improvement.
• With experience on working on cross-cultural environment.
• With excellent verbal and non-verbal skills.
• Experience in Process mapping, Value stream mapping tools e.g. ARIS
• Excellent change management skills and experience
• Must show ability to influence without formal authority
• Knowledgeable on different continuous improvement methodologies including lean, 6 sigma, project management and business analysis
• Formal Qualification in Project Management methodology, Process Improvement, Lean Six Sigma and Analytic Tools will be of great advantage
• MOST certified Or other time-motion practitioner will be a plus
• Experience with BI tools and BI systems like Power BI, Tableau, SAP, or similar are added advantage
• Detailed understanding of Continuous Improvement frameworks, techniques, and methods (Agile, Scrum Framework., LEAN, 6 Sigma), with advanced problem-solving skills
• Must be comfortable working in a virtual, global team
• Lean 6 Sigma certification preferred.
• Project Management (PMP/Prince 2) certified.
• Experience in automation, digitization, digitalisation and other technology-driven improvement projects